2020 Audi A5 Problems, Complaints & Recalls
- Compared with other A5 years
- Far more complaints than other years 1st of 19 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 60 complaints with NHTSA about the 2020 Audi A5. That is the most of any A5 model year in the database (19 years). The most reported problem area is electrical system (41 complaints, 68%). Complaints mention 1 crash. There are 4 safety recalls covering this model year.

- 60owner complaints
- 4safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Audi A5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 41 | 68% | — | — | — |
| Unknown or Other | 25 | 42% | — | — | — |
| Back Over Prevention | 15 | 25% | — | — | — |
| Lane Departure | 3 | 5% | — | — | — |
| Seat Belts | 2 | 3% | — | — | — |
| Air Bags | 1 | 2% | — | — | — |
| Equipment | 1 | 2% | — | — | — |
| Exterior Lighting | 1 | 2% | — | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 67,000 | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Audi A5 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Tires; suspension:rear:axle:non-powered axle assembly
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Fix: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Air bags:sensor:occupant classification:front passenger; seats
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Risk: A disabled passenger air bag increases the risk of injury in the event of a crash.
Fix: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Suspension:rear:axle:non-powered axle assembly
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Fix: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Exterior lighting:tail lights; electrical system
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Risk: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
Fix: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for…
The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross…
The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or MMI before it…
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI…
The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without warning and is intermittent, making it unpredictable. Observed Symptoms/Events: Complete Loss of MMI Functionality: The screen goes black, and all…
Other Audi A5 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 A5 | 1 | 0 |
| 2025 A5 | 8 | 2 |
| 2024 A5 | 8 | 0 |
| 2023 A5 | 8 | 0 |
| 2022 A5 | 7 | 2 |
| 2021 A5 | 8 | 5 |
| 2020 | 60 | 4 |
| 2019 A5 | 12 | 3 |
| 2018 A5 | 38 | 6 |
| 2017 A5 | 0 | 2 |
| 2016 A5 | 7 | 3 |
| 2015 A5 | 8 | 3 |
| 2014 A5 | 28 | 3 |
| 2013 A5 | 35 | 3 |
| 2012 A5 | 22 | 0 |
| 2011 A5 | 25 | 0 |
| 2010 A5 | 34 | 0 |
| 2009 A5 | 11 | 1 |
| 2008 A5 | 5 | 1 |
See all Audi A5 problems by year, every Audi model, or the Audi VIN decoder.
Similar Audi models
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Frequently asked questions
What are the most common problems with the 2020 Audi A5?
Owners most often report electrical system, unknown or other, back over prevention problems. The top one, electrical system, accounts for 41 complaints.
Was there a recall on the 2020 Audi A5?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Audi A5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other A5 model years, the 2020 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.