2020 Audi E-Tron Sportback Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 15, 2026 · 3 owner complaints analyzed

Compared with other E-Tron Sportback years
Not enough data 3rd of 5 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 3 complaints with NHTSA about the 2020 Audi E-Tron Sportback. That ranks 3rd out of 5 E-Tron Sportback model years for complaints. The most reported problem area is electrical system (2 complaints, 67%). There are 2 safety recalls covering this model year.

Audi E-Tron Sportback
Audi_e-tron_Sportback in Böblingen. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Audi E-Tron Sportback problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System2
Fuel/propulsion System1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System267%———
Fuel/propulsion System133%———
Unknown or Other133%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 2 complaints
2025: 2202522026: 120261

n = 3 complaints · Source: NHTSA

2020 Audi E-Tron Sportback recalls (2)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:pedals and linkagesApr 15, 2026 · NHTSA campaign 26V240000 · 18,853 vehicles

Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

Fix: Dealers will inspect and tighten the pushrod screw joint as necessary, free of charge. Owner notification letters were mailed on April 28, 2026. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P7. This recall expands previous NHTSA recall number 24V621. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 17, 2026.

Back over prevention: sensing system: cameraDec 19, 2025 · NHTSA campaign 25V900000 · 356,894 vehicles

Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept…

Electrical System · received Feb 18, 2026 · NHTSA complaint 11718789

I have been dealing with an unresolved recall issue on my Audi for over a year. Despite numerous attempts to contact Audi Atlanta, I have not received any meaningful assistance. Each time I call, I’m told that a solution has not yet been provided for the recall. Additionally, my vehicle has…

Unknown or Other · received Jun 30, 2025 · NHTSA complaint 11670131

Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted…

Electrical System · received May 22, 2025 · NHTSA complaint 11662595

Other Audi E-Tron Sportback years

2021 E-Tron Sportback →

See all Audi E-Tron Sportback problems by year, every Audi model, or the Audi VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Audi E-Tron Sportback?

Owners most often report electrical system, fuel/propulsion system, unknown or other problems. The top one, electrical system, accounts for 2 complaints.

Was there a recall on the 2020 Audi E-Tron Sportback?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Audi E-Tron Sportback a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E-Tron Sportback model years, the 2020 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.