2020 Audi E-Tron Problems, Complaints & Recalls
- Compared with other E-Tron years
- Not enough data 5th of 6 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 1 complaint with NHTSA about the 2020 Audi E-Tron. That ranks 5th out of 6 E-Tron model years for complaints. The most reported problem area is electrical system (1 complaints, 100%). There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 1owner complaints
- 4safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Audi E-Tron problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 100% | — | — | — |
| Structure | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Audi E-Tron recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Electrical system:propulsion system:traction battery thermal:management:software
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Electrical system:propulsion system:charging:cable/cord:onboard
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Service brakes, hydraulic
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Fix: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
Other Audi E-Tron years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 E-Tron | 0 | 3 |
| 2023 E-Tron | 6 | 2 |
| 2022 E-Tron | 31 | 5 |
| 2021 E-Tron | 36 | 9 |
| 2020 | 1 | 4 |
| 2019 E-Tron | 77 | 5 |
See all Audi E-Tron problems by year, every Audi model, or the Audi VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Audi E-Tron?
Owners most often report electrical system, structure problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2020 Audi E-Tron?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Audi E-Tron a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E-Tron model years, the 2020 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.