2023 Audi Q5 Sportback Problems, Complaints & Recalls
- Compared with other Q5 Sportback years
- Not enough data 2nd of 4 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 6 complaints with NHTSA about the 2023 Audi Q5 Sportback. That ranks 2nd out of 4 Q5 Sportback model years for complaints. The most reported problem area is structure (2 complaints, 33%), typically at around 1,338 miles. Complaints mention 1 crash, 2 injuries. There are 2 safety recalls covering this model year.
- 6owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Audi Q5 Sportback problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 2 | 33% | 1,338 | — | — |
| Electrical System | 1 | 17% | 856 | — | — |
| Engine | 1 | 17% | — | — | — |
| Power Train | 1 | 17% | — | — | — |
| Service Brakes | 1 | 17% | 1,030 | — | — |
| Steering | 1 | 17% | — | — | — |
| Unknown or Other | 1 | 17% | — | — | — |
| Vehicle Speed Control | 1 | 17% | 1,030 | — | — |
| Wheels | 1 | 17% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Audi Q5 Sportback recalls (2)
Tap a recall to see the problem, the risk and the fix.
Engine
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Engine and engine cooling:engine:hard parts internal/mechanical
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by…
The contact owns a 2023 Audi Q5. The contact stated that after opening the trunk door and reaching into the trunk, the trunk door inadvertently released, and the door struck the contact on the neck. No medical attention was sought. The contact stated that the trunk door was difficult to manually…
The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the…
Brand new vehicle with less than 1000 miles. Whenever I take an exit from highyway vehicle's rear wheel slips and shakes. It shakes and slips when I change lanes in a curvy highway such as Hardy Toll Road in Houston. Happened several times. I am taking it to the dealer this week to have it checked…
Once the car is programmed to open/close your garage door, the car must be running in order to use this feature. This means that you must start the car BEFORE opening the garage door when you want to pull out and likewise you need to close the garage door before turning off the motor when you pull…
Other Audi Q5 Sportback years
← 2022 Q5 Sportback · 2024 Q5 Sportback →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Q5 Sportback | 0 | 1 |
| 2024 Q5 Sportback | 0 | 1 |
| 2023 | 6 | 2 |
| 2022 Q5 Sportback | 23 | 5 |
See all Audi Q5 Sportback problems by year, every Audi model, or the Audi VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Audi Q5 Sportback?
Owners most often report structure, electrical system, engine problems. The top one, structure, accounts for 2 complaints.
Was there a recall on the 2023 Audi Q5 Sportback?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Audi Q5 Sportback a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q5 Sportback model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.