2023 Audi Q5 Problems, Complaints & Recalls
- Compared with other Q5 years
- Fewer complaints than other years 11th of 19 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 44 complaints with NHTSA about the 2023 Audi Q5. That ranks 11th out of 19 Q5 model years for complaints. The most reported problem area is forward collision avoidance (13 complaints, 30%). Complaints mention 6 crashes, 1 fire, 5 injuries. There are 5 safety recalls covering this model year.
- 44owner complaints
- 5safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Audi Q5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 13 | 30% | — | — | — |
| Electrical System | 10 | 23% | — | — | — |
| Unknown or Other | 9 | 20% | — | — | — |
| Engine | 7 | 16% | — | — | — |
| Power Train | 5 | 11% | — | — | — |
| Air Bags | 4 | 9% | — | — | — |
| Service Brakes | 4 | 9% | — | — | — |
| Lane Departure | 3 | 7% | — | — | — |
| Fuel/propulsion System | 2 | 5% | — | — | — |
| Seat Belts | 2 | 5% | — | — | — |
| Steering | 2 | 5% | — | — | — |
| Tires | 2 | 5% | — | — | — |
| Back Over Prevention | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Audi Q5 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Engine
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Electrical system:propulsion system:traction battery
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Electrical system:propulsion system:traction battery
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Air bags:sensor:occupant classification:front passenger
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Electrical system:propulsion system:charging:cable/cord:onboard
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident. The vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. The…
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26). The EPB is designed to disengage automatically. There was a dashboard…
Other Audi Q5 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Q5 | 3 | 0 |
| 2025 Q5 | 42 | 1 |
| 2024 Q5 | 20 | 4 |
| 2023 | 44 | 5 |
| 2022 Q5 | 22 | 4 |
| 2021 Q5 | 74 | 8 |
| 2020 Q5 | 25 | 6 |
| 2019 Q5 | 52 | 5 |
| 2018 Q5 | 207 | 6 |
| 2017 Q5 | 42 | 5 |
| 2016 Q5 | 77 | 5 |
| 2015 Q5 | 99 | 6 |
| 2014 Q5 | 105 | 5 |
| 2013 Q5 | 89 | 5 |
| 2012 Q5 | 168 | 6 |
| 2011 Q5 | 143 | 5 |
| 2010 Q5 | 100 | 4 |
| 2009 Q5 | 31 | 6 |
| 2008 Q5 | 0 | 1 |
See all Audi Q5 problems by year, every Audi model, or the Audi VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Audi Q5?
Owners most often report forward collision avoidance, electrical system, unknown or other problems. The top one, forward collision avoidance, accounts for 13 complaints.
Was there a recall on the 2023 Audi Q5?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Audi Q5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q5 model years, the 2023 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.