2020 Audi Q7 Problems, Complaints & Recalls
- Compared with other Q7 years
- About as many complaints as other years 12th of 20 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 28 complaints with NHTSA about the 2020 Audi Q7. That ranks 12th out of 20 Q7 model years for complaints. The most reported problem area is electrical system (10 complaints, 36%), typically at around 42,850 miles. Complaints mention 1 crash, 1 fire, 2 injuries. There are 5 safety recalls covering this model year.
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- 28owner complaints
- 5safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Audi Q7 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 10 | 36% | 42,850 | — | — |
| Engine | 7 | 25% | — | — | — |
| Power Train | 3 | 11% | 6,200 | — | — |
| Unknown or Other | 3 | 11% | — | — | — |
| Engine and Engine Cooling | 2 | 7% | 70,000 | — | — |
| Forward Collision Avoidance | 2 | 7% | 3,000 | — | — |
| Service Brakes | 2 | 7% | 15,700 | — | — |
| Fuel/propulsion System | 1 | 4% | — | — | — |
| Fuel System, Gasoline | 1 | 4% | — | — | — |
| Service Brakes, Hydraulic | 1 | 4% | 73,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Audi Q7 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Forward collision avoidance: sensing system: camera
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Risk: An overheated heating element can increase the risk of a fire.
Fix: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Fuel system, gasoline:delivery:fuel pump
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Air bags: air bag/restraint control module:software; air bags:frontal
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Fix: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Structure:body:roof and pillars
Problem: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Risk: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Fix: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
See attached document for complaint.
The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to…
Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part…
the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark…
While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isnât covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come…
Other Audi Q7 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Q7 | 2 | 1 |
| 2025 Q7 | 17 | 2 |
| 2024 Q7 | 2 | 3 |
| 2023 Q7 | 16 | 3 |
| 2022 Q7 | 20 | 3 |
| 2021 Q7 | 75 | 9 |
| 2020 | 28 | 5 |
| 2019 Q7 | 62 | 4 |
| 2018 Q7 | 143 | 3 |
| 2017 Q7 | 320 | 7 |
| 2016 Q7 | 2 | 1 |
| 2015 Q7 | 45 | 2 |
| 2014 Q7 | 46 | 2 |
| 2013 Q7 | 43 | 3 |
| 2012 Q7 | 29 | 4 |
| 2011 Q7 | 23 | 4 |
| 2010 Q7 | 29 | 3 |
| 2009 Q7 | 21 | 3 |
| 2008 Q7 | 33 | 3 |
| 2007 Q7 | 95 | 3 |
See all Audi Q7 problems by year, every Audi model, or the Audi VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Audi Q7?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 10 complaints.
Was there a recall on the 2020 Audi Q7?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Audi Q7 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q7 model years, the 2020 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.