2020 BMW 228I Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 3, 2025 · 3 owner complaints analyzed

Compared with other 228I years
Not enough data 5th of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2020 BMW 228I. That ranks 5th out of 8 228I model years for complaints. The most reported problem area is wheels (2 complaints, 67%), typically at around 700 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 BMW 228I problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Wheels2 · ~700 mi
Electrical System1
Power Train1
Suspension1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Wheels267%700——
Electrical System133%———
Power Train133%———
Suspension133%———
Unknown or Other133%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 2 complaints
2021: 1202112025: 220252

n = 3 complaints · Source: NHTSA

2020 BMW 228I recalls (2)

Tap a recall to see the problem, the risk and the fix.

Electrical system:software; seat beltsAug 16, 2023 · NHTSA campaign 23V584000 · 144 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Fix: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Visibility:sun/moon roof assembly; visibility:power window devices and controlsFeb 18, 2021 · NHTSA campaign 21V091000 · 14,011 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

Risk: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Fix: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.

Unknown or Other · received Nov 3, 2025 · NHTSA complaint 11697139

1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said…

Electrical System · received May 19, 2025 · NHTSA complaint 11662009

I got my car in may 2020. I have never had any issue with the tire for 8 years of my entire driving history. But for this car, my tire ran flat in july 2020, after running over a small pothole on a local road, and it ran flat again in jan 2021 after running a super tiny pothole on a highway. How…

Wheels · received Jan 15, 2021 · NHTSA complaint 11388360

Other BMW 228I years

← 2016 228I · 2021 228I →

YearComplaintsRecalls
2024 228I01
2023 228I21
2022 228I32
2021 228I83
202032
2016 228I181
2015 228I173
2014 228I74

See all BMW 228I problems by year, every BMW model, or the BMW VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 BMW 228I?

Owners most often report wheels, electrical system, power train problems. The top one, wheels, accounts for 2 complaints.

Was there a recall on the 2020 BMW 228I?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 BMW 228I a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 228I model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.