2000 BMW 328CI Problems, Complaints & Recalls

Source: NHTSA · Updated May 11, 2026 · 15 owner complaints analyzed

Compared with other 328CI years
Not enough data 1st of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 15 complaints with NHTSA about the 2000 BMW 328CI. That is the most of any 328CI model year in the database (7 years). The most reported problem area is structure (9 complaints, 60%), typically at around 135,000 miles. There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2000 BMW 328CI problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure9 · ~135,000 mi
Suspension7 · ~136,000 mi
Power Train5 · ~136,000 mi
Air Bags3 · ~133,000 mi
Electrical System1
Fuel/propulsion System1 · ~207,524 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure960%135,000——
Suspension747%136,000——
Power Train533%136,000——
Air Bags320%133,000——
Electrical System17%———
Fuel/propulsion System17%207,524——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2013, with 4 complaints
2011: 1201112012: 2201222013: 4201342014: 3201432015: 2201522018: 1201812020: 1202012026: 120261

n = 15 complaints · Source: NHTSA

2000 BMW 328CI recalls (4)

Tap a recall to see the problem, the risk and the fix.

Air bags:frontal:driver side:inflator moduleMay 27, 2021 · NHTSA campaign 21V401000 · 4,511 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.

Risk: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Fix: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Air bags:frontal:passenger side:inflator moduleDo not driveJan 15, 2020 · NHTSA campaign 20V018000 · 292,948 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Air bags:frontal:driver side:inflator moduleNov 26, 2019 · NHTSA campaign 19V852000 · 34,396 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Fix: BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Air bags:frontal:driver side:inflator moduleNov 26, 2019 · NHTSA campaign 19V853000 · 74,185 vehicles

Problem: BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.

Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

Fix: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Subject: Urgent Safety Concern — 2000 BMW 328 Ci — Error Codes P1622, P0304, P0301 — Second Airbag Recall 21V-401 — Request for Engineering Investigation BMW of North America, LLC 300 Chestnut Ridge Road Woodcliff Lake, NJ 07677 May 9, 2026 
RE: 2000 BMW 328 Ci (VIN: [insert VIN]) —…

Electrical System · received May 11, 2026 · NHTSA complaint 11737173

Tl* takata recall. The contact owns a 2000 bmw 328ci. The contact received notification of nhtsa campaign number: 19v853000 (air bags) and 20v018000 (air bags) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of…

Air Bags · received Mar 4, 2020 · NHTSA complaint 11316101

TL* THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT STATED THAT THERE WAS A CRACK IN THE LOWER SUB PANEL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO COMPETITION BMW OF SMITHTOWN (599 MIDDLE COUNTRY RD, ST JAMES, NY 11780, [redacted]) WHERE A FAILURE IN THE REAR DRIVER SIDE FLOOR MOUNTS WAS DISCOVERED…

Structure · received Jun 8, 2018 · NHTSA complaint 11100548

Please see attached pdf. Document for a full explanation. The sub-frame on my bmw 3 series (e46) has fractured and become separated from the car. The detached sub-frame is not caused by anything i did, but is the result of an inherent defect involving the vehicle's sub-frame, a major component of…

Structure · received Dec 10, 2015 · NHTSA complaint 10809486

While driving down the road, a loud metal to road noise started to emanate from the bottom of my vehicle. After pulling over and examining the underside of my vehicle, i could see the fuel tank strap on the right side of the vehicle dragging against the ground and the fuel tank hanging down from…

Fuel/propulsion System · received Jan 19, 2015 · NHTSA complaint 10676373

Other BMW 328CI years

2001 328CI →

YearComplaintsRecalls
2006 328CI01
2005 328CI01
2004 328CI01
2003 328CI01
2002 328CI01
2001 328CI03
2000154

See all BMW 328CI problems by year, every BMW model, or the BMW VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 BMW 328CI?

Owners most often report structure, suspension, power train problems. The top one, structure, accounts for 9 complaints.

Was there a recall on the 2000 BMW 328CI?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 BMW 328CI a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 328CI model years, the 2000 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.