2014 BMW 328XI Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 6, 2025 · 17 owner complaints analyzed

Compared with other 328XI years
About as many complaints as other years 5th of 12 for complaints
NHTSA crash rating
Not rated

Owners have filed 17 complaints with NHTSA about the 2014 BMW 328XI. That ranks 5th out of 12 328XI model years for complaints. The most reported problem area is electrical system (3 complaints, 18%), typically at around 148,000 miles. Complaints mention 2 crashes, 3 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2014 BMW 328XI problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System3 · ~148,000 mi
Engine and Engine Cooling3 · ~148,000 mi
Structure3 · ~42,500 mi
Unknown or Other3 · ~36,000 mi
Air Bags2 · ~2,000 mi
Engine2 · ~54,500 mi
Fuel/propulsion System2 · ~14,921 mi
Exterior Lighting1
Fuel System, Gasoline1 · ~61,000 mi
Visibility1 · ~6,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System318%148,000——
Engine and Engine Cooling318%148,000——
Structure318%42,500——
Unknown or Other318%36,000——
Air Bags212%2,000——
Engine212%54,500——
Fuel/propulsion System212%14,921——
Exterior Lighting16%———
Fuel System, Gasoline16%61,000——
Visibility16%6,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 4 complaints
2014: 2201422015: 4201542016: 2201622017: 2201722018: 2201822019: 1201912020: 1202012024: 2202422025: 120251

n = 17 complaints · Source: NHTSA

2014 BMW 328XI recalls (3)

Tap a recall to see the problem, the risk and the fix.

Electrical system:wiring:connectors/plugs/receptacles; engine and engine cooling:cooling system:pumpAug 13, 2024 · NHTSA campaign 24V608000 · 720,796 vehicles

Problem: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

Fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Exterior lightingAug 17, 2015 · NHTSA campaign 15V520000 · 7,727 vehicles

Problem: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

Fuel system, gasoline:delivery:fuel pumpMar 31, 2015 · NHTSA campaign 15V189000 · 18,054 vehicles

Problem: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Fix: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…

Engine and Engine Cooling · received Mar 6, 2025 · NHTSA complaint 11646698

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…

Engine and Engine Cooling · received Dec 3, 2024 · NHTSA complaint 11628689

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The…

Engine and Engine Cooling · received Sep 16, 2024 · NHTSA complaint 11614794

Tl* the contact owns a 2014 bmw 328xi. The contact stated while driving 25 mph, the vehicle seized without warning. The contact coasted the vehicle to the shoulder of the roadway. The contact turned off and restarted the vehicle however, the vehicle failed to resume normal operation. The vehicle…

Fuel System, Gasoline · received Oct 5, 2020 · NHTSA complaint 11362751

Both the driver and passenger door locks occasionally fail to unlock preventing exit from the vehicle. This has occurred about 12-15 times to either my wife or myself. There is a master lock/unlock button that will unlock the doors. Never the less, this defect could be a serious problem in an…

Structure · received Feb 4, 2019 · NHTSA complaint 11174388

Other BMW 328XI years

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See all BMW 328XI problems by year, every BMW model, or the BMW VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 BMW 328XI?

Owners most often report electrical system, engine and engine cooling, structure problems. The top one, electrical system, accounts for 3 complaints.

Was there a recall on the 2014 BMW 328XI?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 BMW 328XI a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 328XI model years, the 2014 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.