2023 BMW IX Problems, Complaints & Recalls
- Compared with other IX years
- More complaints than other years 1st of 4 for complaints
- Safety recalls
- 12 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 38 complaints with NHTSA about the 2023 BMW IX. That is the most of any IX model year in the database (4 years). The most reported problem area is air bags (12 complaints, 32%), typically at around 4,000 miles. Complaints mention 12 crashes, 6 injuries. There are 12 safety recalls covering this model year.
- 38owner complaints
- 12safety recalls
- 0NHTSA investigations
- 12complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 BMW IX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 12 | 32% | 4,000 | — | — |
| Unknown or Other | 10 | 26% | — | — | — |
| Forward Collision Avoidance | 8 | 21% | — | — | — |
| Electrical System | 7 | 18% | 30 | — | — |
| Power Train | 3 | 8% | — | — | — |
| Vehicle Speed Control | 3 | 8% | 3,855 | — | — |
| Back Over Prevention | 2 | 5% | — | — | — |
| Fuel/propulsion System | 2 | 5% | — | — | — |
| Steering | 2 | 5% | — | — | — |
| Engine | 1 | 3% | — | — | — |
| Exterior Lighting | 1 | 3% | — | — | — |
| Lane Departure | 1 | 3% | — | — | — |
| Seats | 1 | 3% | — | — | — |
| Service Brakes | 1 | 3% | — | — | — |
| Structure | 1 | 3% | — | — | — |
| Visibility/wiper | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 BMW IX recalls (12)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction motor:controller:software
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system:traction battery
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system:hybrid management
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Risk: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Vehicle speed control:cruise control
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Risk: A sudden increase in vehicle speed can increase the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system:traction battery
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Risk: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Fix: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Forward collision avoidance: warnings:external/pedestrian alert; back over prevention:warnings:external/pedestrian alert
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Fix: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system:traction battery thermal:management:software
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Risk: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system
Problem: BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Risk: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Fix: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:propulsion system:traction batteryDo not drive
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Risk: A short-circuit in a high voltage battery increases the risk of a fire.
Fix: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
Electrical system: instrument cluster/panel
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Fix: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Air bags: air bag/restraint control module:software
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Risk: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Fix: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This vehicle had a brief warning to stop driving and quickly lost any power. The vehicle was completely disabled in the middle of a busy highway. There were definite saftey concerns to myself and others regarding collision potential. The problem is confirmed in multiple electric bmw ix models by…
While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the…
Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other…
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion…
Incident Date: August 20, 2025â¨Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three…
Other BMW IX years
See all BMW IX problems by year, every BMW model, or the BMW VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 BMW IX?
Owners most often report air bags, unknown or other, forward collision avoidance problems. The top one, air bags, accounts for 12 complaints.
Was there a recall on the 2023 BMW IX?
Yes, 12 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 BMW IX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IX model years, the 2023 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.