2023 Braun RAM Promaster Problems, Complaints & Recalls
- Compared with other RAM Promaster years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2023 Braun RAM Promaster. That is the most of any RAM Promaster model year in the database (2 years). The most reported problem area is forward collision avoidance (1 complaints, 50%). There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 2owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Braun RAM Promaster problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 1 | 50% | — | — | — |
| Steering | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2023 Braun RAM Promaster recalls (2)
Tap a recall to see the problem, the risk and the fix.
Structure:emergency:escape/egress/exit
Problem: Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Fix: Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of Power Steering Assist (PE26002) — opened Mar 2, 2026, still open, led to recall 26E067.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system…
Other Braun RAM Promaster years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 RAM Promaster | 1 | 1 |
| 2023 | 2 | 2 |
See all Braun RAM Promaster problems by year, every Braun model, or the VIN decoder.
Similar Braun models
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Frequently asked questions
What are the most common problems with the 2023 Braun RAM Promaster?
Owners most often report forward collision avoidance, steering, unknown or other problems. The top one, forward collision avoidance, accounts for 1 complaint.
Was there a recall on the 2023 Braun RAM Promaster?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Braun RAM Promaster a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RAM Promaster model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.