2020 Buick Encore GX Problems, Complaints & Recalls
- Compared with other Encore GX years
- Far more complaints than other years 1st of 7 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 70 complaints with NHTSA about the 2020 Buick Encore GX. That is the most of any Encore GX model year in the database (7 years). The most reported problem area is service brakes (19 complaints, 27%), typically at around 863 miles. Complaints mention 5 crashes, 3 injuries. There are 2 safety recalls covering this model year.
- 70owner complaints
- 2safety recalls
- 0NHTSA investigations
- 5complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Buick Encore GX problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes | 19 | 27% | 863 | — | — |
| Unknown or Other | 19 | 27% | 2,236 | — | — |
| Power Train | 18 | 26% | 24,000 | — | — |
| Electrical System | 16 | 23% | 100 | — | — |
| Engine | 14 | 20% | 34 | — | — |
| Vehicle Speed Control | 6 | 9% | 64 | — | — |
| Steering | 4 | 6% | 752 | — | — |
| Air Bags | 3 | 4% | — | — | — |
| Fuel/propulsion System | 3 | 4% | 34 | — | — |
| Engine and Engine Cooling | 2 | 3% | 63,110 | — | — |
| Forward Collision Avoidance | 2 | 3% | 4,372 | — | — |
| Service Brakes, Hydraulic | 2 | 3% | 54,800 | — | — |
| Back Over Prevention | 1 | 1% | — | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | — | — | — |
| Lane Departure | 1 | 1% | — | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Seats | 1 | 1% | — | — | — |
| Structure | 1 | 1% | — | — | — |
| Visibility/wiper | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Buick Encore GX recalls (2)
Tap a recall to see the problem, the risk and the fix.
Equipment:mechanical:accessory scissor/screw/bottle jack/lift:stand
Problem: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Service brakes
Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While driving my 2020 Buick Encore GX, the vehicle experienced a sudden and dangerous loss of acceleration, immediately dropping into 'Reduced Engine power' limp mode in active traffic, but no other car was Infront or behind my car. A diagnostic scan revealed Diagnostic Trouble Code (DTC) P2138…
There was no service engine warning light on my dashboard. Pending codes in the pictures below popped up on my diagnostics tool less than 24 hours after buying the vehicle from an Audi Dealer. The engine went into limp mode as you can see from the picture below that shows Engine Power is Reduced…
While reversing, the vehicle suddenly jumped/jerked unexpectedly. Another vehicle was parked close behind me, and I was afraid my vehicle was going to jump into it because the movement was sudden and difficult to control. On another occasion, while traveling approximately 20 mph through a longer…
The cluster display shows "shift to park" even while vehicle is stopped, gear shift in park position, and engine is off.
I am submitting this complaint regarding several serious mechanical and electrical issues with my 2020 Buick Encore GX that raise significant concerns about the vehicle's reliability and safety. Most concerning, I was recently informed by the dealership that my vehicle requires another transmission…
Other Buick Encore GX years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Encore GX | 4 | 1 |
| 2025 Encore GX | 15 | 1 |
| 2024 Encore GX | 32 | 2 |
| 2023 Encore GX | 28 | 0 |
| 2022 Encore GX | 33 | 1 |
| 2021 Encore GX | 53 | 2 |
| 2020 | 70 | 2 |
See all Buick Encore GX problems by year, every Buick model, or the Buick VIN decoder.
Similar Buick models
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Frequently asked questions
What are the most common problems with the 2020 Buick Encore GX?
Owners most often report service brakes, unknown or other, power train problems. The top one, service brakes, accounts for 19 complaints.
Was there a recall on the 2020 Buick Encore GX?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Buick Encore GX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Encore GX model years, the 2020 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.