2011 Buick Lucerne Problems, Complaints & Recalls
- Compared with other Lucerne years
- Far fewer complaints than other years 6th of 6 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 3–4 out of 5 stars (varies by version)
Owners have filed 49 complaints with NHTSA about the 2011 Buick Lucerne. That ranks 6th out of 6 Lucerne model years for complaints. The most reported problem area is electrical system (23 complaints, 47%), typically at around 106,000 miles. Complaints mention 3 crashes, 3 fires, 5 injuries. There are 2 safety recalls covering this model year.
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- 49owner complaints
- 2safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Buick Lucerne problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 23 | 47% | 106,000 | — | — |
| Vehicle Speed Control | 5 | 10% | 24,100 | — | — |
| Fuel/propulsion System | 4 | 8% | 161,272 | — | — |
| Service Brakes | 4 | 8% | 69,733 | — | — |
| Engine | 3 | 6% | 18,723 | — | — |
| Engine and Engine Cooling | 3 | 6% | 8,844 | — | — |
| Power Train | 3 | 6% | 58,844 | — | — |
| Fuel System, Gasoline | 2 | 4% | 95,500 | — | — |
| Service Brakes, Hydraulic | 2 | 4% | 53,733 | — | — |
| Steering | 2 | 4% | 62,250 | — | — |
| Structure | 2 | 4% | 28,000 | — | — |
| Tires | 2 | 4% | 5,500 | — | — |
| Unknown or Other | 2 | 4% | 67,000 | — | — |
| Visibility | 2 | 4% | 2,525 | — | — |
| Air Bags | 1 | 2% | 42,000 | — | — |
| Equipment | 1 | 2% | 200 | — | — |
| Seat Belts | 1 | 2% | 50,000 | — | — |
| Seats | 1 | 2% | 67,000 | — | — |
| Suspension | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | 8,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Buick Lucerne recalls (2)
Tap a recall to see the problem, the risk and the fix.
Electrical system:ignition
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Electrical system:12v/24v/48v battery:cables
Problem: General motors is recalling certain model year 2010-2011 dts and buick lucerne vehicles equipped with v8 engines. The starter or alternator cable is in contact with the power steering return line. If either the starter or alternator cable is contacting the power steering return line, the cable could wear through the line, causing a power steering fluid leak.
Risk: A power steering leak could result in a loss of power steering, increasing the risk of a crash, and/or the leak onto hot engine parts could cause an engine compartment fire.
Fix: Dealers will secure and if necessary reroute the lines to prevent contact. This service will be performed free of charge. The safety recall began on november 19, 2010. Owners may contact cadillac at 1-866-982-2339, buick at 1-866-608-8080 and at the owner center at www.gmownercenter.com.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.
The vehicleâs instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access…
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited…
The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an…
Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken tires…
Other Buick Lucerne years
| Year | Complaints | Recalls |
|---|---|---|
| 2011 | 49 | 2 |
| 2010 Lucerne | 54 | 2 |
| 2009 Lucerne | 128 | 2 |
| 2008 Lucerne | 218 | 3 |
| 2007 Lucerne | 164 | 4 |
| 2006 Lucerne | 330 | 4 |
See all Buick Lucerne problems by year, every Buick model, or the Buick VIN decoder.
Similar Buick models
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Frequently asked questions
What are the most common problems with the 2011 Buick Lucerne?
Owners most often report electrical system, vehicle speed control, fuel/propulsion system problems. The top one, electrical system, accounts for 23 complaints.
Was there a recall on the 2011 Buick Lucerne?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Buick Lucerne a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Lucerne model years, the 2011 has far fewer complaints than most years, and NHTSA rates it 3–4 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.