2002 Chevrolet Suburban 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 8, 2017 · 33 owner complaints analyzed

Compared with other Suburban 2500 years
Far more complaints than other years 2nd of 16 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 33 complaints with NHTSA about the 2002 Chevrolet Suburban 2500. That ranks 2nd out of 16 Suburban 2500 model years for complaints. The most reported problem area is engine and engine cooling (19 complaints, 58%), typically at around 74,500 miles. Complaints mention 1 crash. There are no safety recalls on file for this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Chevrolet Suburban 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling19 · ~74,500 mi
Electrical System6 · ~85,000 mi
Service Brakes4 · ~131,602 mi
Engine3 · ~113,204 mi
Service Brakes, Hydraulic2 · ~90,000 mi
Equipment1 · ~163,000 mi
Fuel System, Gasoline1 · ~85,000 mi
Fuel System, Other1 · ~74,500 mi
Tires1 · ~91,418 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling1958%74,500——
Electrical System618%85,000——
Service Brakes412%131,602——
Engine39%113,204——
Service Brakes, Hydraulic26%90,000——
Equipment13%163,000——
Fuel System, Gasoline13%85,000——
Fuel System, Other13%74,500——
Tires13%91,418——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2007, with 5 complaints
2006: 4200642007: 5200752008: 5200852009: 4200942010: 5201052011: 2201122012: 1201212013: 1201312014: 2201422015: 1201512016: 2201622017: 120171

n = 33 complaints · Source: NHTSA

2002 Chevrolet Suburban 2500 recalls (0)

No safety recalls are on file for the 2002 Chevrolet Suburban 2500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Trailer hitch receiver failure (EA07013) — opened Sep 14, 2007, closed Sep 12, 2008.
  • Trailer hitch receiver failure (PE07025) — opened May 14, 2007, closed Sep 14, 2007.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Had my truck looked at by all american chevrolet in 2014 after i read your article a couple of years ago, and while they said the lines looked rusty underneath the truck, things looked ok. The gm exec [xxx] was estimating a $500 repair cost, and figured it was no big deal when i eventually got to…

Service Brakes · received Jan 8, 2017 · NHTSA complaint 10940385

The engine stops running while driving or sitting at a stop sign without warning. Has happened at highway speeds, city driving speeds and while at a stop sign. Same problem as described in recall id: 07v521000. The dealer says my vehicle isn't covered in this recall. Why?

Engine · received May 12, 2016 · NHTSA complaint 10864580

I have had several incidents in two weeks that nearly caused serious accidents. I would be driving at various speeds, slow and interstate driving, where the engine would suddenly lose all power and the battery light would come on. I would have to struggle to have the vehicle glide to the service…

Electrical System · received Mar 20, 2016 · NHTSA complaint 10850622

Tl* the contact owns a 2002 chevrolet suburban 2500. The contact stated that while driving 50 mph, the vehicle stalled without warning and the brakes would pulsate and increase stopping distance. The vin was not included in nhtsa campaign numbers: 07v521000 (engine and engine cooling) and 05v379000…

Service Brakes · received Mar 25, 2015 · NHTSA complaint 10701706

I have a 2002 chevrolet suburban. I have had it for two years. I am having problems similar to what it's the gm recall. This doesn't happen everytime i drive. I can be driving down the street or on the expressway and my vehicle will just shut off and the battery light will come on. After sitting…

Electrical System · received Apr 2, 2014 · NHTSA complaint 10576895

Other Chevrolet Suburban 2500 years

← 2001 Suburban 2500 · 2003 Suburban 2500 →

See all Chevrolet Suburban 2500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Chevrolet Suburban 2500?

Owners most often report engine and engine cooling, electrical system, service brakes problems. The top one, engine and engine cooling, accounts for 19 complaints.

Was there a recall on the 2002 Chevrolet Suburban 2500?

No safety recalls are on file for this model year.

Was the 2002 Chevrolet Suburban 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Suburban 2500 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.