2004 Chevrolet W3500 Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 13, 2014 · 4 owner complaints analyzed

Compared with other W3500 years
Not enough data 1st of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2004 Chevrolet W3500. That is the most of any W3500 model year in the database (10 years). The most reported problem area is engine and engine cooling (2 complaints, 50%), typically at around 107,500 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Chevrolet W3500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling2 · ~107,500 mi
Electrical System1
Fuel System, Gasoline1
Service Brakes, Hydraulic1 · ~215,900 mi
Structure1 · ~63,000 mi
Suspension1 · ~215,900 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling250%107,500——
Electrical System125%———
Fuel System, Gasoline125%———
Service Brakes, Hydraulic125%215,900——
Structure125%63,000——
Suspension125%215,900——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2004, with 1 complaints
2004: 1200412007: 1200712011: 1201112014: 120141

n = 4 complaints · Source: NHTSA

2004 Chevrolet W3500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Fuel system, diesel:storage:tank assemblyApr 20, 2005 · NHTSA campaign 05V168000 · 253 vehicles

Problem: On certain trucks equipped with rpo ik9, due to insufficient durability and testing, the fuel switching manifold solenoids lack water or salt intrusion resistance, which can lead to failure of one or more solenoids. Fuel switching manifold solenoid failure will cause incorrect fuel delivery resulting in fuel overflow from the fuel filler neck.

Risk: Overflow fuel may result in high amount of diesel fuel leakage. Fuel leakage, in the presence of an ignition source, could result in a fire.

Fix: Dealers will replace the solenoid valve assembly with an improved assembly including additional detection circuit and enhanced water resistance free of charge. The recall began on october 27, 2005. Owners may contact isuzu at 1-800-255-6727.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The bolts attaching the exhaust manifold to the engine are broken off causing exhaust leaks both side motor. The cab of this vehicle sits over the motor so you can smell raw exhaust inside the vehicle.. There are several complaints posted online and youtube about this problem. I have a friend that…

Engine and Engine Cooling · received Aug 13, 2014 · NHTSA complaint 10622124

Tl*the contact owns a 2004 chevrolet c3500 truck. The contact stated that the exhaust system is leaking. Fumes emitted throughout the cabin when the engine was in operation. The contact was in the process of performing a diagnostic test to determine the cause of failure. The failure mileage was…

Engine and Engine Cooling · received Apr 13, 2011 · NHTSA complaint 10395710

Vehicle was towing a trailer. When the left rear shock mount broke off the axle. The brake line is bolted to the shock mount. When the mount broke, it took out the brake line, watch resulted in the lose of brakes. After having a welder look at the bracket we came to the conclusion that the welds…

Suspension · received May 24, 2007 · NHTSA complaint 10191611

While driving 65 mph vehicle stalled. Vehicle was towed to the dealer for inspection, and mechanic determined that fuel pump, computer sensor, and fuel line needed to be replaced ,and replaced them. However, the problem recurred. *ak

Fuel System, Gasoline · received Sep 29, 2004 · NHTSA complaint 10094656

Other Chevrolet W3500 years

← 2003 W3500 · 2005 W3500 →

See all Chevrolet W3500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Chevrolet W3500?

Owners most often report engine and engine cooling, electrical system, fuel system, gasoline problems. The top one, engine and engine cooling, accounts for 2 complaints.

Was there a recall on the 2004 Chevrolet W3500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Chevrolet W3500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other W3500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.