2002 Chrysler Concorde Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 5, 2020 · 65 owner complaints analyzed

Compared with other Concorde years
Far fewer complaints than other years 8th of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 65 complaints with NHTSA about the 2002 Chrysler Concorde. That ranks 8th out of 10 Concorde model years for complaints. The most reported problem area is engine and engine cooling (23 complaints, 35%), typically at around 77,950 miles. Complaints mention 4 crashes, 1 fire, 3 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Chrysler Concorde
2002-2004 Chrysler Concorde LXi photographed in College Park, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Chrysler Concorde problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling23 · ~77,950 mi
Air Bags6 · ~53,000 mi
Electrical System6 · ~38,000 mi
Power Train6 · ~62,000 mi
Seats4 · ~54,390 mi
Seat Belts3 · ~64,000 mi
Service Brakes, Hydraulic3 · ~23,616 mi
Steering3 · ~77,000 mi
Suspension3 · ~13,000 mi
Wheels3 · ~21,460 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling2335%77,950——
Air Bags69%53,000——
Electrical System69%38,000——
Power Train69%62,000——
Seats46%54,390——
Seat Belts35%64,000——
Service Brakes, Hydraulic35%23,616——
Steering35%77,000——
Suspension35%13,000——
Wheels35%21,460——
Structure23%———
Visibility23%57,000——
Electronic Stability Control (esc)12%216,000——
Fuel/propulsion System12%216,000——
Fuel System, Gasoline12%———
Vehicle Speed Control12%21,709——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 14 complaints
2002: 5200252003: 5200352004: 7200472005: 142005142006: 9200692007: 8200782008: 4200842009: 4200942010: 2201022011: 2201122013: 1201312014: 2201422017: 1201712020: 120201

n = 65 complaints · Source: NHTSA

2002 Chrysler Concorde recalls (1)

Tap a recall to see the problem, the risk and the fix.

Seats:front assembly:reclinerFeb 5, 2003 · NHTSA campaign 03V035000 · 1,066,000 vehicles

Problem: On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.

Risk: If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will replace the recliner bolts. Owner notification began on april 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Throttle control failure (PE03010) — opened Feb 27, 2003, closed Sep 2, 2003.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

This car has an ongoing recall for seat recliner bolts. I was driving and all of the sudden the seat back went flat and i fell backwards while driving. This will be the 4th time the seat belt recliner bolt broke. I believe i am due financial restitution even though i did not get injured or worse i…

Seats · received Sep 5, 2020 · NHTSA complaint 11353366

Tl* the contact owns a 2002 chrysler concorde. While driving at any speed, a fuel odor was noticed. There were no warning indicators illuminated. The dealer was contacted (fremont auto mall in fremont, ca) and stated that there was no recall. The manufacturer was not made aware of the failure. The…

Electronic Stability Control (esc) · received Aug 11, 2017 · NHTSA complaint 11014650

Tl* the contact owns a 2002 chrysler concorde. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The…

Air Bags · received Nov 4, 2014 · NHTSA complaint 10652321

From the time of purchase we noticed the interior lights flickering. This could occur while driving, while parked, and even while the car was turned off at night. The car's alarm would also chirp when the car was off. This has continued, and progressed to the battery draining if un-driven for over…

Electrical System · received Oct 27, 2014 · NHTSA complaint 10650212

Tl* the contact owns a 2002 chrysler concorde. The contact stated that while driving approximately 35 mph, the vehicle decelerated as the rpm reading increased. The contact stated that after shutting the engine off and restarting, he was able to drive without failure. The failure later recurred…

Power Train · received Aug 9, 2013 · NHTSA complaint 10534538

Other Chrysler Concorde years

← 2001 Concorde · 2003 Concorde →

See all Chrysler Concorde problems by year, every Chrysler model, or the Chrysler VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Chrysler Concorde?

Owners most often report engine and engine cooling, air bags, electrical system problems. The top one, engine and engine cooling, accounts for 23 complaints.

Was there a recall on the 2002 Chrysler Concorde?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Chrysler Concorde a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Concorde model years, the 2002 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.