Dodge Durango Equipment Problems
Owners have filed 152 complaints with NHTSA about equipment problems on the Dodge Durango across 17 model years. The 1998 model year has the most (27). The words owners use most often: “ball joints” (16% of reports).
- 152equipment complaints
- —median miles at failure
- 5mention a crash
- 5mention an injury
- 3related recalls
- 34%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Ball joints: mentioned in 24 of 152 complaints (16%)
- Air conditioner: mentioned in 18 of 152 complaints (12%)
At what mileage do equipment problems happen?
Based on 80 complaints that reported the odometer reading.
How serious are the reports?
Of 152 complaints, 5 mention a crash, 6 a fire, 5 an injury.
Dodge Durango equipment complaints by model year
| Model year | Equipment complaints | Share of that year | Median miles |
|---|---|---|---|
| 2021 Durango | 1 | 0% | 336 |
| 2018 Durango | 1 | 0% | 48,784 |
| 2015 Durango | 3 | 1% | 3,503 |
| 2013 Durango | 3 | 0% | — |
| 2012 Durango | 3 | 0% | 63,404 |
| 2011 Durango | 1 | 0% | 80,000 |
| 2008 Durango | 2 | 2% | 758 |
| 2007 Durango | 2 | 1% | 58,650 |
| 2006 Durango | 6 | 1% | 24,000 |
| 2005 Durango | 5 | 0% | 41,299 |
| 2004 Durango | 21 | 2% | 41,591 |
| 2003 Durango | 10 | 3% | 30,000 |
| 2002 Durango | 7 | 2% | 69,750 |
| 2001 Durango | 21 | 3% | 42,000 |
| 2000 Durango | 12 | 1% | 45,390 |
| 1999 Durango | 27 | 1% | 64,905 |
| 1998 Durango | 27 | 3% | 52,801 |
When owners reported it
Related recalls (3)
Equipment
Model years: 2004
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:electrical:radio/tape deck/cd etc.
Model years: 2014, 2015
Problem: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Equipment:other:labels; seats
Model years: 2013
Problem: Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
Risk: The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Fix: Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred…
The contact owns a 2021 Dodge Durango. The contact stated that the font on the infotainment system when a notification was displayed had the appearance of a line when looked at from the driverâs seat. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and…
The display screen went completely off as if i was just turning on the car. You can't see anything in the display screen except for dodge and also the volume button would not work. When this happens, i used have to turn of the vehicle and turn back on . Sometimes it works within the first try other…
Tl* the contact owns a 2011 dodge durango. While driving 15 mph, the air conditioning blew hot air and the instrument panel lighting went haywire. The vehicle started to lose power and acceleration. The contact pulled over, and turned off and restarted the vehicle. To ensure that the vehicle was…
Tl* the contact owns a 2015 dodge durango. While driving at an unknown speed, all the electrical functions, including the instrument panel, deactivated independently and then reactivated. In addition, the radio independently operated. The vehicle was previously remedied under nhtsa campaign number…
Frequently asked questions
Do all Dodge Durangos have equipment problems?
No. NHTSA has 152 owner complaints about equipment for the Dodge Durango. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Dodge Durango equipment?
Yes: 3 safety recalls list equipment. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about equipment problems on the Dodge Durango?
The most frequent phrase is “ball joints”, in 24 of 152 complaints, followed by “air conditioner” (18).
Other Dodge Durango problems
- Suspension problems (2,762)
- Electrical System problems (2,727)
- Power Train problems (1,318)
- Engine problems (1,296)
- Engine and Engine Cooling problems (1,138)
- Fuel System, Gasoline problems (1,105)
- Exterior Lighting problems (1,071)
- Fuel/propulsion System problems (850)
See all Dodge Durango problems.