Dodge Journey AWD Electrical System Problems

Source: NHTSA · Updated Aug 15, 2024 · 100 complaints analyzed

Owners have filed 100 complaints with NHTSA about electrical system problems on the Dodge Journey AWD across 2 model years. The 2010 model year has the most (53). The words owners use most often: “air bags electrical” (13% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bags electrical: mentioned in 13 of 100 complaints (13%)
  • Going off: mentioned in 6 of 100 complaints (6%)
  • Turn key: mentioned in 5 of 100 complaints (5%)

At what mileage do electrical system problems happen?

Based on 69 complaints that reported the odometer reading.

Under 10k miles3 · 4%
10k–25k miles5 · 7%
25k–50k miles11 · 16%
50k–75k miles19 · 28%
75k–100k miles14 · 20%
100k–150k miles17 · 25%
150k+ miles0 · 0%

How serious are the reports?

Of 100 complaints, 2 a fire.

Dodge Journey AWD electrical system complaints by model year

Peak: 2010, with 53 complaints
2009: 472009472010: 53201053

n = 100 complaints · Source: NHTSA

Model yearElectrical System complaintsShare of that yearMedian miles
2010 Journey AWD5355%65,000
2009 Journey AWD4729%74,000

When owners reported it

Peak: 2015, with 26 complaints
2010: 1201012011: 4201142012: 3201232013: 6201362014: 212014212015: 262015262016: 112016112017: 102017102018: 102018102019: 820198

n = 100 complaints · Source: NHTSA

Related recalls (1)

Electrical system:ignitionMar 1, 2011 · NHTSA campaign 11V139000 · 195,798 vehicles

Model years: 2010

Problem: Chrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.

Risk: Engine shut off while driving could increase the risk of a crash.

Fix: Dealers will replace the win modules free of charge. The safety recall is expected to begin during july 2011. Owners may contact chrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The horn blows continuously out of no where. I have changed the battery on the vehicle after i had one completely dead. It wakes up neighbors in the middle of the night. My alternator is good and provides the correct amperage. It honks when started, sitting still and off and all the time. This has…

Received Jul 3, 2019 · NHTSA complaint 11229311

The headlights have stopped working. Fuses are good and bulbs are good.

Received Jun 8, 2019 · NHTSA complaint 11218633

Transfer case is going out, and vehicle will stall and not start again for a while. Vehicle would not even backup, had to call a toll truck.

Received Apr 24, 2019 · NHTSA complaint 11203413

Horn honks randomly by itself. Parked, middle of the night, or driving this is dangerous distracting for me and other drivers. Scary startles me and freaks my neighbors out! Draining my battery too. Also a clicking sound when nothing on. I googled it and was shocked to find hundreds of others…

Received Apr 13, 2019 · NHTSA complaint 11196064

My journey was working fine until a few months ago, when the battery seemingly died. I replaced it (no small feat) and all was good for a bit. Now, every third day, i go out and the car is dead. The battery is brand new, but the car acts as if it is dead. I disconnect the negative lead, [put it…

Received Apr 3, 2019 · NHTSA complaint 11193597

Frequently asked questions

Do all Dodge Journey AWDs have electrical system problems?

No. NHTSA has 100 owner complaints about electrical system for the Dodge Journey AWD. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Dodge Journey AWD electrical system?

Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about electrical system problems on the Dodge Journey AWD?

The most frequent phrase is “air bags electrical”, in 13 of 100 complaints, followed by “going off” (6).

See all Dodge Journey AWD problems.