2002 Dodge RAM Quad CAB Structure Problems

Source: NHTSA · Updated Dec 26, 2019 · 68 complaints analyzed

Owners have filed 68 complaints with NHTSA about structure problems on the 2002 Dodge RAM Quad CAB, 33% of all complaints for this model year. Half of the reports with a mileage happened before 75,000 miles. The words owners use most often: “dash cracking” (13% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Dash cracking: mentioned in 9 of 68 complaints (13%)
  • Falling apart: mentioned in 5 of 68 complaints (7%)
  • Safety hazard: mentioned in 5 of 68 complaints (7%)

At what mileage do structure problems happen?

Based on 53 complaints that reported the odometer reading.

Under 10k miles1 · 2%
10k–25k miles1 · 2%
25k–50k miles10 · 19%
50k–75k miles13 · 25%
75k–100k miles18 · 34%
100k–150k miles8 · 15%
150k+ miles2 · 4%

How serious are the reports?

Of 68 complaints, 1 an injury.

Dodge RAM Quad CAB structure complaints by model year

Peak: 2002, with 68 complaints
2001: 562001562002: 682002682003: 45200345

n = 169 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2003 RAM Quad CAB4537%69,500
2002 RAM Quad CAB6833%75,000
2001 RAM Quad CAB5647%69,000

When owners reported it

Peak: 2007, with 17 complaints
2003: 1200312004: 1200412005: 1200512007: 172007172008: 122008122009: 9200992010: 122010122011: 102011102012: 1201212013: 1201312017: 1201712018: 1201812019: 120191

n = 68 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the 2002 Dodge RAM Quad CAB. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The plastics used in the 2002 dodge ram interior are a safety issue. There is widespread evidence across the internet showing the dash breaking apart like mine. It is structurally unsound and dodge should find a safe solution. If i got into an accident sharp shards of dash flying around is more…

Received Dec 26, 2019 · NHTSA complaint 11291249

Craked dash, sharp metal and sharp broken chunks of plastic that used to be a dashboard. Not safe to drive this way! The parts if available are exspensive, why is this not recalled replacing using better safer products.

Received Mar 16, 2018 · NHTSA complaint 11079867

Tl* the contact owns a 2002 dodge ram quad cab. The contact stated that the dashboard was fractured along the air conditioner and heater vent. The contact was concerned that the front passenger air bag could inadvertently deploy because of the fracture. The contact stated that the air conditioner…

Received Dec 12, 2017 · NHTSA complaint 11054201

Frequently asked questions

Do all 2002 Dodge RAM Quad CABs have structure problems?

No. NHTSA has 68 owner complaints about structure for the 2002 Dodge RAM Quad CAB (33% of the 206 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Dodge RAM Quad CAB structure?

No recall currently lists structure for this vehicle.

At what mileage do structure problems start?

The median reported mileage is 75,000 miles: half of the reports with a mileage came before that.

What do owners say about structure problems on the 2002 Dodge RAM Quad CAB?

The most frequent phrase is “dash cracking”, in 9 of 68 complaints, followed by “falling apart” (5).

See all 2002 Dodge RAM Quad CAB problems or structure problems across all RAM Quad CAB years.