2011 Dutchmen Grand Junction Problems, Complaints & Recalls

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Problem: Dutchmen is recalling certain model year 2007-2011 Grand Junction; model year 2008-2009 Victory Lane and Winners Circle; model year 2009-2010 N'Tense; model year 2010 Freedom Spirit and model year 2009 Monte Vista recreational trailers. The affected trailers are equipped with Iota ITS-50R transfer switches. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.

Risk: An overheated switch could result in a fire.

Fix: Dutchmen will notify owners and replace the Iota transfer switch, free of charge. The safety recall began February 12, 2013. Owners may contact Dutchmen at 1-574-537-0700.

Problem: Dutchmen is recalling certain model year 2011 travel trailers manufactured from june 10, 2010, through september 3, 2010, and equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.

Risk: This could lead to excessive temperature, arcing or thermal damage at the connection point, and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.

Fix: Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on december 6, 2010. Owners may contact dutchmen warranty service department at 1-574-537-0700.

Problem: Dutchmen is recalling certain model year 2008-2011 grand junction and 2011 voltage recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Fix: Dutchmen is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on december 10, 2010. Owners may contact norcold at 1-800-767-9101 or dutchmen at 1-574-537-0700.