2023 Entegra Launch Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 23, 2026 · 2 owner complaints analyzed

Compared with other Launch years
Not enough data 1st of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2023 Entegra Launch. That is the most of any Launch model year in the database (7 years). The most reported problem area is electrical system (2 complaints, 100%). There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Entegra Launch problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System2
Fuel/propulsion System2
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System2100%———
Fuel/propulsion System2100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2023 Entegra Launch recalls (4)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:plumbing:potable water:storage tank; fuel system, diesel:storage:tank assemblyFeb 7, 2025 · NHTSA campaign 25V072000 · 1,106 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.

Electrical system:wiringMay 1, 2024 · NHTSA campaign 24V310000 · 6 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

Fix: Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Electrical system; electrical system:12v/24v/48v batteryFeb 29, 2024 · NHTSA campaign 24V160000 · 1,342 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.

Risk: Relays that are stuck in the closed position increase the risk of a fire during battery charging.

Fix: Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.

Power train:automatic transmission:internal:park pawlFeb 16, 2023 · NHTSA campaign 23V081000 · 2,845 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Risk: Vehicle rollaway increases the risk of a crash.

Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

This is being submitted again with supporting emails with the dealer. This is a entegra launch (owned by jayco) This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject…

Electrical System · received Jan 23, 2026 · NHTSA complaint 11712932

This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2026 call…

Fuel/propulsion System · received Jan 22, 2026 · NHTSA complaint 11712663

Other Entegra Launch years

← 2022 Launch · 2024 Launch →

See all Entegra Launch problems by year, every Entegra model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Entegra Launch?

Owners most often report electrical system, fuel/propulsion system problems. The top one, electrical system, accounts for 2 complaints.

Was there a recall on the 2023 Entegra Launch?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2023 Entegra Launch a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Launch model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.