2020 Entegra Qwest Problems, Complaints & Recalls
- Compared with other Qwest years
- Not enough data 1st of 8 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Entegra Qwest. That is the most of any Qwest model year in the database (8 years). The most reported problem area is electrical system (1 complaints, 50%). There are 7 safety recalls covering this model year.
- 2owner complaints
- 7safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Entegra Qwest problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 50% | — | — | — |
| Engine | 1 | 50% | — | — | — |
| Fuel/propulsion System | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Entegra Qwest recalls (7)
Tap a recall to see the problem, the risk and the fix.
Visibility:defroster/defogger/hvac system:fan/motor; electrical system:wiring:fuses and circuit breakers
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk: A wiring harness that overheats increases the risk of a fire.
Fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Power train:automatic transmission:internal:park pawl
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Fix: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Seats; air bags; electrical system:wiring
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Structure:frame and members:underbody shields; service brakes, air:supply:hoses, lines/piping, and fittings
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Visibility:glass, side/rear
Problem: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Equipment:other:owners/service/other manual
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Risk: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Fix: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Equipment:recreational vehicle/trailer:lpg systems:tank assembly
Problem: Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.
Risk: If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.
Fix: Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903502.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I am reporting a severe, repeating, and life-threatening safety defect involving the Mercedes-Benz Sprinter chassis on my 2020 Entegra Qwest motorhome. The vehicle intermittently and without warning drops into "limp mode" while traveling at highway speeds. When this occurs, the vehicle suffers a…
In Sprinter chassis JAYCO QWEST 24TRecrecrational Vehicle Driving 4-lane highway with high wind from my right - tractor trailer passed me on my left, causing a Venturi between our vehicles which caused left rear window to fail, being sucked into lower pressure Venturi in cloud of shattered glass…
Other Entegra Qwest years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Qwest | 0 | 1 |
| 2026 Qwest | 0 | 2 |
| 2023 Qwest | 0 | 2 |
| 2022 Qwest | 0 | 4 |
| 2021 Qwest | 0 | 5 |
| 2020 | 2 | 7 |
| 2019 Qwest | 0 | 5 |
| 2018 Qwest | 0 | 2 |
See all Entegra Qwest problems by year, every Entegra model, or the VIN decoder.
Similar Entegra models
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Frequently asked questions
What are the most common problems with the 2020 Entegra Qwest?
Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2020 Entegra Qwest?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Entegra Qwest a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Qwest model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.