2004 Fleetwood Storm Problems, Complaints & Recalls

Problem: Fleetwood is recalling 509 my 2001-2008 class a motor homes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. The driver would normally have warning of the brake drag if undetected by the driver.

Risk: The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.

Fix: Dealers will inspect and replace the necessary components free of charge. Workhorse is handling the remedy for this campaign please see 09v-110. The manufacturer has not yet provided an owner notification schedule. Owners may contact workhorse at 1-877-246-7731. Workhorse will conduct the owner and dealer notification.

Problem: Fleetwood is recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard, pioneer, pride and triumph conventional and fifth wheel travel trailers equipped with a two-door refrigerators manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Fleetwood is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216.

Problem: Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Fix: Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216.

Problem: On certain motor homes built on workhorse chassis and equipped with general motors 8.1l v8 engines, improper hardening during the heat treatment process can cause the fuel rail pulse damper retainer clip to fracture, resulting in inadequate retention of the damper. If the damper becomes loose, fuel could be pumped by the fuel pump into the under hood area.

Risk: In the presence of an ignition source, a fire could result.

Fix: Workhorse is handling the owner notification and remedy for this campaign (please see 06v225). Dealers will replace the fuel rail pulse damper retainer clips on these engines free of charge. Owners may contact workhorse at 877-294-6773 or fleetwood at 1-800-322-8216.

Problem: Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard no. 101 "controls and displays" and no. 105 "hydraulic and electric brake systems." if the brake fail input falls below a voltage of 1.5v, the brake failure lamp and alarm will be activated. Also activation of the abs telltale when the abs is not properly functioning does not always occur.

Risk: At night the instrument cluster lights may fail and the driver may not be able to see the instrument panel gauges and the brake warning light indicator which could increasing the risk of a crash.

Fix: Workhorse is conducting the owner notification and remedy for this campaign and reprogram the instrument panel cluster free of charge. Owners may contact workhorse at 1-877-246-7731 or fleetwood at 1-800-322-8216.

Problem: Certain motor homes equipped with draw tite hitch receivers may be missing one or more welds between the hitch receiver box and the bottom support plate.

Risk: The welds could break, allowing the hitch receiver box and the towed load to separate from the towing vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the hitch receiver. The recall is expected to begin during august 2004. Owners should contact fleetwood at 1-800-322-8216.

Problem: On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

Risk: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

Fix: Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454.