1997 Ford E-350 Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 1, 2023 · 79 owner complaints analyzed

Compared with other E-350 years
Far more complaints than other years 1st of 33 for complaints
NHTSA crash rating
Not rated

Owners have filed 79 complaints with NHTSA about the 1997 Ford E-350. That is the most of any E-350 model year in the database (33 years). The most reported problem area is tires (24 complaints, 30%), typically at around 80,244 miles. Complaints mention 5 crashes, 6 fires, 9 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 4 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Ford E-350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires24 · ~80,244 mi
Engine and Engine Cooling15 · ~108,817 mi
Service Brakes, Hydraulic14 · ~23,150 mi
Suspension6 · ~60,917 mi
Electrical System4 · ~89,820 mi
Fuel System, Gasoline4 · ~62,500 mi
Power Train4 · ~24,000 mi
Vehicle Speed Control4 · ~50,667 mi
Air Bags3 · ~74,910 mi
Structure3 · ~130,506 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires2430%80,244——
Engine and Engine Cooling1519%108,817——
Service Brakes, Hydraulic1418%23,150——
Suspension68%60,917——
Electrical System45%89,820——
Fuel System, Gasoline45%62,500——
Power Train45%24,000——
Vehicle Speed Control45%50,667——
Air Bags34%74,910——
Structure34%130,506——
Parking Brake23%———
Seat Belts23%74,910——
Visibility23%———
Equipment11%261,000——
Fuel System, Diesel11%———
Service Brakes11%———
Service Brakes, Air11%98,979——
Steering11%47,333——
Unknown or Other11%———
Wheels11%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2000, with 15 complaints
1997: 5199751998: 991999: 8199982000: 15152001: 9200192002: 552003: 3200332004: 442006: 3200632008: 332009: 4200942010: 222011: 1201112012: 112013: 2201322017: 112018: 1201812020: 222023: 120231

n = 79 complaints · Source: NHTSA

1997 Ford E-350 recalls (5)

Tap a recall to see the problem, the risk and the fix.

Vehicle speed controlOct 13, 2009 · NHTSA campaign 09V399000 · 4,500,000 vehicles

Problem: Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.

Risk: A vehicle fire could occur with or without the engine running.

Fix: Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1-888-222-2751.

Vehicle speed control:cruise controlFeb 4, 2008 · NHTSA campaign 08V051000 · 225,000 vehicles

Problem: Ford is recalling 225,000 my 1992-2003 econoline, my 1993-1995 taurus sho, my 1992-1998 crown victoria, my 1993 bronco, f-series, my 1995-1997 f-series super duty stripped chassis, my 1992-1998 mercury grand marquis, and my 1992-1995 lincoln town car vehicles. The affected vehicles were previously repaired using a wiring harness that is not compatible with the vehicle circuit polarity.

Risk: As a result, the fuse is located in the output circuit rather than in the intended input power feed circuit, and may not offer the intended protection in the event of an electrical short to ground.

Fix: Dealers will install a new wiring harness, or replace the mating electrical component. The recall began on february 18, 2008. Owners may contact ford at 1-800-392-3673.

Vehicle speed controlAug 3, 2007 · NHTSA campaign 07V336000 · 3,600,000 vehicles

Problem: On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.

Risk: This could result in an underhood fire.

Fix: Dealers will install a fused wiring harness. Owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. As soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. The recall began on august 13, 2007, and mailing completed by september 19, 2007. Owners may contact ford at 1-888-222-2751.

Equipment adaptive/mobilityNov 26, 2004 · NHTSA campaign 04V562000 · 1,660 vehicles

Problem: On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Risk: In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.

Fix: Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

Fuel system, gasoline:storage:tank assemblyApr 5, 2001 · NHTSA campaign 01V114000 · 151,000 vehicles

Problem: Vehicle description: on certain vans with ambulance prep packages or other severe-duty applications involving operation at or near the gross vehicle weight with frequent twisting of the vehicle body, such as off-road, rough road or speed bump events, the 35 gallon mid-ship fuel tank could develop a crack where it contacts the frame cross member. If the fuel tank cracks, fuel leakage could occur.

Risk: Fuel leakage in the presence of an ignition source could result in a fire.

Fix: Dealers will inspect the fuel tank and, if cracked, will replace the tank. Insulator pads will be installed on all vehicles to reduce the stress levels in the fuel tank. Owner notification began april 19, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • HVAC Switch Failures (EA10003) — opened Apr 13, 2010, closed Mar 5, 2012.
  • HVAC Switch Failures (PE09055) — opened Dec 7, 2009, closed Apr 21, 2010.
  • Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.
  • Alleged brake hose failures (PE02070) — opened Oct 1, 2002, closed Jan 9, 2003.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The rear passenger compartment outside and inside door handles broke such that rear seating passengers cannot exit the vehicle and are trapped inside. In case of an accident, the emergency responders will have to resort to drastic time consuming measures such as ripping the doors off to save the…

Structure · received Dec 1, 2023 · NHTSA complaint 11557917

Air bag light came on and brake light came on

Air Bags · received Aug 2, 2020 · NHTSA complaint 11342865

12/11/2019

Structure · received Mar 31, 2020 · NHTSA complaint 11319819

This year both the airbags in my 1997 ford e350 van have spontaneously deployed on two separate occasions--each occurring while the van was in 'park'. On 1/31/18 the driver's bag deployed when the van was warming up in a parking lot. My adult daughter started the van, plugged her phone into the top…

Air Bags · received May 24, 2018 · NHTSA complaint 11097778

My vehicle had been parked for about three or four weeks and i went to start it up to run the engine and charge the batteries as i did not plan to use it for another few weeks. When i turned the key the driver side airbag deployed and hit me hard. Also the passenger side seat belt buckle…

Air Bags · received Oct 9, 2017 · NHTSA complaint 11032600

Other Ford E-350 years

← 1996 E-350 · 1998 E-350 →

See all Ford E-350 problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 1997 Ford E-350?

Owners most often report tires, engine and engine cooling, service brakes, hydraulic problems. The top one, tires, accounts for 24 complaints.

Was there a recall on the 1997 Ford E-350?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1997 Ford E-350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E-350 model years, the 1997 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.