2020 Ford Escape Phev Problems, Complaints & Recalls
- Compared with other Escape Phev years
- Not enough data 6th of 7 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Ford Escape Phev. That ranks 6th out of 7 Escape Phev model years for complaints. The most reported problem area is unknown or other (1 complaints, 100%). There is 1 safety recall covering this model year.
- 1owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford Escape Phev problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Ford Escape Phev recalls (1)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery
Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias…
Other Ford Escape Phev years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Escape Phev | 1 | 1 |
| 2025 Escape Phev | 4 | 1 |
| 2024 Escape Phev | 8 | 2 |
| 2023 Escape Phev | 13 | 2 |
| 2022 Escape Phev | 79 | 2 |
| 2021 Escape Phev | 22 | 1 |
| 2020 | 1 | 1 |
See all Ford Escape Phev problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2020 Ford Escape Phev?
Owners most often report unknown or other problems. The top one, unknown or other, accounts for 1 complaint.
Was there a recall on the 2020 Ford Escape Phev?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Escape Phev a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escape Phev model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.