2020 Ford Explorer Intercept Hybrid Problems, Complaints & Recalls
- Compared with other Explorer Intercept Hybrid years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Ford Explorer Intercept Hybrid. That is the most of any Explorer Intercept Hybrid model year in the database (2 years). The most reported problem area is power train (2 complaints, 100%). There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 2owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford Explorer Intercept Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 2 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Ford Explorer Intercept Hybrid recalls (1)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly; power train:driveline:driveshaft
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
When the vehicle was started this morning, it sounded like it was chugging and did not wasnât to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the…
Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet. PCM codes…
Other Ford Explorer Intercept Hybrid years
2021 Explorer Intercept Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2021 Explorer Intercept Hybrid | 0 | 1 |
| 2020 | 2 | 1 |
See all Ford Explorer Intercept Hybrid problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2020 Ford Explorer Intercept Hybrid?
Owners most often report power train problems. The top one, power train, accounts for 2 complaints.
Was there a recall on the 2020 Ford Explorer Intercept Hybrid?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Explorer Intercept Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer Intercept Hybrid model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.