2020 Ford Explorer Phev Problems, Complaints & Recalls
- Compared with other Explorer Phev years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2020 Ford Explorer Phev so far. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 0owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2020 Ford Explorer Phev recalls (1)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly; power train:driveline:driveshaft
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Other Ford Explorer Phev years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Explorer Phev | 0 | 1 |
| 2021 Explorer Phev | 0 | 1 |
| 2020 | 0 | 1 |
See all Ford Explorer Phev problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Ford Explorer Phev?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2020 Ford Explorer Phev?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Explorer Phev a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer Phev model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.