2020 Ford Explorer Police Intercept Problems, Complaints & Recalls
- Compared with other Explorer Police Intercept years
- Not enough data 5th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Ford Explorer Police Intercept. That ranks 5th out of 10 Explorer Police Intercept model years for complaints. The most reported problem area is power train (1 complaints, 100%). There are 2 safety recalls covering this model year.
- 1owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford Explorer Police Intercept problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Ford Explorer Police Intercept recalls (2)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly; power train:driveline:driveshaft
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Visibility:windshield wiper/washer
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under…
Other Ford Explorer Police Intercept years
← 2019 Explorer Police Intercept · 2021 Explorer Police Intercept →
See all Ford Explorer Police Intercept problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2020 Ford Explorer Police Intercept?
Owners most often report power train problems. The top one, power train, accounts for 1 complaint.
Was there a recall on the 2020 Ford Explorer Police Intercept?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Explorer Police Intercept a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer Police Intercept model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.