2013 Ford Redundant C-MAX Hybrid Problems, Complaints & Recalls
- Compared with other Redundant C-MAX Hybrid years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 120 complaints with NHTSA about the 2013 Ford Redundant C-MAX Hybrid. That is the most of any Redundant C-MAX Hybrid model year in the database (2 years). The most reported problem area is electrical system (49 complaints, 41%), typically at around 11,900 miles. Complaints mention 5 crashes, 5 injuries. There are 2 safety recalls covering this model year.
- 120owner complaints
- 2safety recalls
- 0NHTSA investigations
- 5complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Ford Redundant C-MAX Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 49 | 41% | 11,900 | — | — |
| Engine | 17 | 14% | 5,749 | — | — |
| Power Train | 15 | 13% | 61,500 | — | — |
| Steering | 15 | 13% | 46,274 | — | — |
| Structure | 13 | 11% | 57,000 | — | — |
| Latches/locks/linkages | 11 | 9% | 84,000 | — | — |
| Unknown or Other | 8 | 7% | 8,728 | — | — |
| Service Brakes | 7 | 6% | 30,000 | — | — |
| Air Bags | 6 | 5% | 31,500 | — | — |
| Fuel/propulsion System | 5 | 4% | 39,500 | — | — |
| Electronic Stability Control (esc) | 4 | 3% | 31,500 | — | — |
| Exterior Lighting | 4 | 3% | 9,253 | — | — |
| Seat Belts | 4 | 3% | 56,114 | — | — |
| Vehicle Speed Control | 4 | 3% | 22,000 | — | — |
| Back Over Prevention | 2 | 2% | 115,200 | — | — |
| Equipment | 2 | 2% | 5,000 | — | — |
| Suspension | 2 | 2% | 48,818 | — | — |
| Engine and Engine Cooling | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | — | — | — |
| Hybrid Propulsion System | 1 | 1% | 107,000 | — | — |
| Seats | 1 | 1% | 10,000 | — | — |
| Tires | 1 | 1% | 47,636 | — | — |
| Visibility | 1 | 1% | — | — | — |
| Visibility/wiper | 1 | 1% | 58,000 | — | — |
| Wheels | 1 | 1% | 9,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Ford Redundant C-MAX Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Structure
Problem: Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Risk: In the event of a crash, an occupant could be at an increased risk of an injury.
Fix: Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Latches/locks/linkages
Problem: Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Risk: The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Fix: Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Stop Safely Now'" was displayed on the screen. The contact was able to pull to the side of the…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that on several occasions, while the vehicle was parked, it failed to start. The vehicle was jump-started on several occasions but needed to be towed occasionally. The vehicle was taken to an independent mechanic, where it was diagnosed…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while in reverse, the rearview camera failed to display a rearview image, potentially compromising the back over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. The…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving approximately 15-20 MPH, the steering wheel was wobbly. The contact exited the highway immediately and was able to pull over to the side of the roadway. The contact then pulled into a parking lot and the vehicle was towed…
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The…
Other Ford Redundant C-MAX Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2015 Redundant C-MAX Hybrid | 17 | 0 |
| 2013 | 120 | 2 |
See all Ford Redundant C-MAX Hybrid problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2013 Ford Redundant C-MAX Hybrid?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 49 complaints.
Was there a recall on the 2013 Ford Redundant C-MAX Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Ford Redundant C-MAX Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Redundant C-MAX Hybrid model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.