2011 Four Winds Serrano Problems, Complaints & Recalls
- Compared with other Serrano years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2011 Four Winds Serrano. That is the most of any Serrano model year in the database (3 years). The most reported problem area is visibility/wiper (2 complaints, 100%), typically at around 3,450 miles. There are 2 safety recalls covering this model year.
- 2owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Four Winds Serrano problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Visibility/wiper | 2 | 100% | 3,450 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Four Winds Serrano recalls (2)
Tap a recall to see the problem, the risk and the fix.
Electrical system
Problem: Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Fix: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
Equipment:recreational vehicle/trailer
Problem: Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.
Fix: Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional nformation. The recall began on january 12, 2011. Owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While driving in florida after purchasing the rv, i ran into a light rainstorm. The windshield wipers were in intermittent mode and stopped working after a few minutes of operation. I couldn't get the wipers to work unless i put them in "fast" mode. After the rain stopped we drove for about an hour…
While driving in a light rain with the windshield wipers in pulse mode, they stopped working. Was not able to get working except in high speed mode. After stopping in rest area for approximately 20 minutes, they began to work again until back on the road. After approximately 15 minutes they quite…
Other Four Winds Serrano years
| Year | Complaints | Recalls |
|---|---|---|
| 2011 | 2 | 2 |
| 2010 Serrano | 1 | 2 |
| 2009 Serrano | 0 | 1 |
See all Four Winds Serrano problems by year, every Four Winds model, or the VIN decoder.
Similar Four Winds models
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Frequently asked questions
What are the most common problems with the 2011 Four Winds Serrano?
Owners most often report visibility/wiper problems. The top one, visibility/wiper, accounts for 2 complaints.
Was there a recall on the 2011 Four Winds Serrano?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Four Winds Serrano a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Serrano model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.