2018 Freightliner M2 Business Class Problems, Complaints & Recalls
- Compared with other M2 Business Class years
- Not enough data 2nd of 2 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 5 complaints with NHTSA about the 2018 Freightliner M2 Business Class. That ranks 2nd out of 2 M2 Business Class model years for complaints. The most reported problem area is unknown or other (5 complaints, 100%). There are 2 safety recalls covering this model year.
- 5owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Freightliner M2 Business Class problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2018 Freightliner M2 Business Class recalls (2)
Tap a recall to see the problem, the risk and the fix.
Service brakes, air:supply:reservoir/tank
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Fix: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Equipment
Problem: Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Risk: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
Fix: DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Other Freightliner M2 Business Class years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 M2 Business Class | 8 | 3 |
| 2018 | 5 | 2 |
See all Freightliner M2 Business Class problems by year, every Freightliner model, or the VIN decoder.
Similar Freightliner models
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Frequently asked questions
What are the most common problems with the 2018 Freightliner M2 Business Class?
Owners most often report unknown or other problems. The top one, unknown or other, accounts for 5 complaints.
Was there a recall on the 2018 Freightliner M2 Business Class?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Freightliner M2 Business Class a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other M2 Business Class model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.