GMC Sierra Structure Problems

Source: NHTSA · Updated Apr 30, 2025 · 193 complaints analyzed

Owners have filed 193 complaints with NHTSA about structure problems on the GMC Sierra across 22 model years. The 2000 model year has the most (34). The words owners use most often: “tailgate cables” (8% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Tailgate cables: mentioned in 16 of 193 complaints (8%)

At what mileage do structure problems happen?

Based on 137 complaints that reported the odometer reading.

Under 10k miles17 · 12%
10k–25k miles14 · 10%
25k–50k miles38 · 28%
50k–75k miles24 · 18%
75k–100k miles21 · 15%
100k–150k miles21 · 15%
150k+ miles2 · 1%

How serious are the reports?

Of 193 complaints, 5 mention a crash, 2 a fire, 11 an injury.

GMC Sierra structure complaints by model year

Peak: 2000, with 34 complaints
1995: 519951996: 31997: 519971998: 41999: 3019992000: 34342001: 1320012002: 172003: 620032004: 92005: 720052006: 12007: 620072008: 122009: 620092010: 72011: 820112012: 62013: 320132014: 82015: 220152017: 1

n = 193 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2017 Sierra12%39,100
2015 Sierra24%5
2014 Sierra88%5,750
2013 Sierra38%3,000
2012 Sierra621%21,725
2011 Sierra819%47,500
2010 Sierra721%47,000
2009 Sierra616%49,006
2008 Sierra1218%59,500
2007 Sierra610%65,000
2006 Sierra12%21,425
2005 Sierra76%76,000
2004 Sierra95%36,600
2003 Sierra63%89,326
2002 Sierra177%40,650
2001 Sierra135%40,000
2000 Sierra348%83,784
1999 Sierra305%79,500
1998 Sierra42%49,000
1997 Sierra52%87,353
1996 Sierra31%—
1995 Sierra52%—

When owners reported it

Peak: 2004, with 46 complaints
1995: 1199511998: 441999: 4199942000: 552001: 4200142002: 772003: 102003102004: 46462005: 202005202006: 882008: 1200812009: 112010: 2201022011: 662012: 8201282013: 12122014: 272014272015: 17172016: 9201692020: 11

n = 193 complaints · Source: NHTSA

Related recalls (2)

Structure:body:tailgate:hinge and attachmentsMar 8, 2006 · NHTSA campaign 06V066000 · 805,368 vehicles

Model years: 1999, 2000

Problem: Certain pickup trucks have galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position. Over time these cables can corrode and fracture when loads are applied to them.

Risk: If one cable fractures, the remaining cable may retain the tailgate in a horizontal position. If both cables fracture, the tailgate would drop and strike the top surface of the rear bumper. If anyone is sitting or standing on the horizontal surface of the tailgate when both cables fractured, they could fall and be injured. On vehicles without a bumper, the tailgate may drop to a lower position.

Fix: Dealers will replace the galvanized support cables with stainless steel support cables. In addition, dealers are to inspect the tailgate hinge and replace it, if necessary. The recall is expected to begin during april 2006. Owners may contact chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463.

Structure:body:tailgate:hinge and attachmentsMar 17, 2004 · NHTSA campaign 04V129000 · 3,662,211 vehicles

Model years: 2000, 2001, 2002, 2003, 2004

Problem: On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. If both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.

Risk: Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. On vehicles that have had the bumper removed, the tailgate may drop even lower. Additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture.

Fix: Dealers will replace the cables. Interim owner notification began on april 7, 20004. The recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. Owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

I live in oregon, my truck that i purchased from a private owner from utah in june of 2019 had 37,300 miles today's date march 1 2020 my truck has 39,100 miles. A couple of days ago i changed to my oregon license plate. While under the truck i noticed a lot of rust on many parts of the brakes…

Received Mar 1, 2020 · NHTSA complaint 11315453

Tl* the contact owns a 2008 gmc sierra. The contact stated that the dashboard cracked on the passenger side of the vehicle and expanded to a gaping hole. It was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure…

Received Apr 15, 2016 · NHTSA complaint 10859772

Tl* the contact owns a 2011 gmc sierra. While the vehicle was parked, the contact noticed multiple fractures on the dashboard around where the front passenger side air bag was located. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage…

Received Apr 8, 2016 · NHTSA complaint 10854398

When at speeds of roughly 50mph seats vibrate. Truck has roughly 3000miles and the frame, rearend and other underbody components have alot of surface rust

Received Apr 3, 2016 · NHTSA complaint 10853196

The dashboard is cracking above the instrument panel to the right of the airbag assembly. The truck is rarely driven, and has just passed 30,000 miles. The crack appeared while the truck sat in a stationary position in an enclosed garage.

Received Feb 23, 2016 · NHTSA complaint 10837701
GMC Sierra
A 2023 GMC Sierra 2500 Denali HD Ultimate in Titanium Rush Metallic. Grey import model from the United States.. Representative photo; appearance varies by model year. Photo: Ethan Llamas, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all GMC Sierras have structure problems?

No. NHTSA has 193 owner complaints about structure for the GMC Sierra. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the GMC Sierra structure?

Yes: 2 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about structure problems on the GMC Sierra?

The most frequent phrase is “tailgate cables”, in 16 of 193 complaints.

Other GMC Sierra problems

See all GMC Sierra problems.