2020 GMC Terrain Service Brakes Problems

Source: NHTSA · Updated Sep 29, 2026 · 65 complaints analyzed

Owners have filed 65 complaints with NHTSA about service brakes problems on the 2020 GMC Terrain, 33% of all complaints for this model year. Half of the reports with a mileage happened before 34,415 miles. The words owners use most often: “vacuum pump” (54% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Vacuum pump: mentioned in 35 of 65 complaints (54%)
  • Service brake: mentioned in 12 of 65 complaints (18%)
  • Engine power: mentioned in 9 of 65 complaints (14%)
  • Hard press: mentioned in 7 of 65 complaints (11%)

At what mileage do service brakes problems happen?

Based on 4 complaints that reported the odometer reading.

Under 10k miles1 · 25%
10k–25k miles0 · 0%
25k–50k miles2 · 50%
50k–75k miles1 · 25%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 65 complaints, 5 mention a crash, 1 an injury.

GMC Terrain service brakes complaints by model year

Peak: 2018, with 70 complaints
2010: 8201082011: 552012: 5201252013: 772014: 9201492015: 882016: 5201652017: 222018: 702018702019: 65652020: 652020652021: 882022: 1202212024: 222025: 2202522026: 44

n = 266 complaints · Source: NHTSA

Model yearService Brakes complaintsShare of that yearMedian miles
2026 Terrain412%—
2025 Terrain215%—
2024 Terrain24%—
2022 Terrain12%—
2021 Terrain822%78,843
2020 Terrain6533%34,415
2019 Terrain6535%40,000
2018 Terrain7031%34,000
2017 Terrain21%50,000
2016 Terrain53%32,000
2015 Terrain83%43,200
2014 Terrain93%41,450
2013 Terrain72%44,198
2012 Terrain51%59,000
2011 Terrain51%77,264
2010 Terrain83%123,462

When owners reported it

Peak: 2025, with 23 complaints
2020: 2202022021: 2202122022: 3202232023: 6202362024: 122024122025: 232025232026: 17202617

n = 65 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists service brakes for the 2020 GMC Terrain. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

While driving at the speed limit the vacuum pump failed on my 2020 GMC Terrain. This failure led to me enter an intersection with heavy cross traffic, nearly striking g several vehicles. This is the 3rd time I have had to replace this pump in 2 years. The pump explodes sending chards of metal into…

Received Sep 29, 2026 · NHTSA complaint 11767839

While driving my 2020 GMC Terrain, I experienced a sudden loss of normal braking assistance. I had been traveling on the highway and exited onto a main road. As I approached a red traffic light at approximately 50 mph and attempted to brake, the vehicle would not stop normally. I was unable to stop…

Received Sep 23, 2026 · NHTSA complaint 11766529

The brake suddenly became impossible to depress more than 3/4 of an inch. Almost unable to stop nearly hitting another vehicle. The dashboard then lit up with a "service brake system" warning. Luckily was only a few minutes from home brought it home and began the search for the issue. The brake…

Received Aug 23, 2026 · NHTSA complaint 11758896
GMC Terrain
A 2019 GMC Terrain Denali photographed in Huntington, New York , USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 GMC Terrains have service brakes problems?

No. NHTSA has 65 owner complaints about service brakes for the 2020 GMC Terrain (33% of the 197 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 GMC Terrain service brakes?

No recall currently lists service brakes for this vehicle.

At what mileage do service brakes problems start?

The median reported mileage is 34,415 miles: half of the reports with a mileage came before that.

What do owners say about service brakes problems on the 2020 GMC Terrain?

The most frequent phrase is “vacuum pump”, in 35 of 65 complaints, followed by “service brake” (12).

Other 2020 GMC Terrain problems

See all 2020 GMC Terrain problems or service brakes problems across all Terrain years.