2020 Harley-Davidson Flhtcutg Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 18, 2025 · 4 owner complaints analyzed

Compared with other Flhtcutg years
Not enough data 11th of 17 for complaints
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2020 Harley-Davidson Flhtcutg. That ranks 11th out of 17 Flhtcutg model years for complaints. The most reported problem area is service brakes (2 complaints, 50%), typically at around 9,200 miles. Complaints mention 2 crashes, 2 injuries. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Harley-Davidson Flhtcutg problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes2 · ~9,200 mi
Service Brakes, Hydraulic1 · ~33,000 mi
Traction Control System1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes250%9,200——
Service Brakes, Hydraulic125%33,000——
Traction Control System125%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 1 complaints
2021: 1202112023: 1202312024: 1202412025: 120251

n = 4 complaints · Source: NHTSA

2020 Harley-Davidson Flhtcutg recalls (2)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:brake lightsOct 18, 2022 · NHTSA campaign 22V781000 · 199,419 vehicles

Problem: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.

Fix: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

Traction control systemNov 22, 2019 · NHTSA campaign 19V843000 · 12,624 vehicles

Problem: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

Risk: Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

Fix: Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle…

Traction Control System · received Aug 18, 2025 · NHTSA complaint 11681320

The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an…

Service Brakes, Hydraulic · received Dec 3, 2024 · NHTSA complaint 11628481

The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The…

Service Brakes · received Mar 6, 2023 · NHTSA complaint 11510386

See attached letter

Service Brakes · received May 6, 2021 · NHTSA complaint 11415400

Other Harley-Davidson Flhtcutg years

← 2019 Flhtcutg · 2021 Flhtcutg →

See all Harley-Davidson Flhtcutg problems by year, every Harley-Davidson model, or the Harley-Davidson VIN decoder.

Similar Harley-Davidson models

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Frequently asked questions

What are the most common problems with the 2020 Harley-Davidson Flhtcutg?

Owners most often report service brakes, service brakes, hydraulic, traction control system problems. The top one, service brakes, accounts for 2 complaints.

Was there a recall on the 2020 Harley-Davidson Flhtcutg?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Harley-Davidson Flhtcutg a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Flhtcutg model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.