2013 Heartland ELK Ridge Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 30, 2016 · 3 owner complaints analyzed

Compared with other ELK Ridge years
Not enough data 1st of 14 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2013 Heartland ELK Ridge. That is the most of any ELK Ridge model year in the database (14 years). The most reported problem area is tires (2 complaints, 67%), typically at around 1,300 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2013 Heartland ELK Ridge problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires2 · ~1,300 mi
Service Brakes1 · ~1,200 mi
Suspension1 · ~4,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires267%1,300——
Service Brakes133%1,200——
Suspension133%4,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 2 complaints
2014: 2201422016: 120161

n = 3 complaints · Source: NHTSA

2013 Heartland ELK Ridge recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

EquipmentMay 7, 2013 · NHTSA campaign 13V181000 · 890 vehicles

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

While towing my fifth wheel rv on i40 approximately 30 miles east of sevierville, tn. I had a blowout on the front passenger side tire on my fifth wheel. My speed was around 60 mph and the tires had less than 1500 total miles since new. I immediately pulled off to the side of the road to inspect…

Tires · received Apr 30, 2016 · NHTSA complaint 10862339

While driving on hwy 101 the rear leaf springs on the rear axle snapped. Not a clean break by a jagged one. The remaining leaf springs held. The leaf springs according to the dealer are rated at 3000 on each spring. Total 12000 lbs for a gvwr trailer of 14600 lbs. I would say that is under sprung…

Suspension · received Oct 9, 2014 · NHTSA complaint 10643720

I have a heartland trailer which i purchased new in nov of 2012. On our first trip the tire blew on the trailer. Traded it for the spare and the warranty company tredit replaced the tire. Two months later another blowout with two other tires. I replaced al four tire with a different brand. In…

Service Brakes · received Oct 7, 2014 · NHTSA complaint 10643181

Other Heartland ELK Ridge years

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See all Heartland ELK Ridge problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2013 Heartland ELK Ridge?

Owners most often report tires, service brakes, suspension problems. The top one, tires, accounts for 2 complaints.

Was there a recall on the 2013 Heartland ELK Ridge?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2013 Heartland ELK Ridge a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ELK Ridge model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.