2011 Heartland Graystone Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 28, 2017 · 3 owner complaints analyzed

Compared with other Graystone years
Not enough data 1st of 2 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2011 Heartland Graystone. That is the most of any Graystone model year in the database (2 years). The most reported problem area is tires (2 complaints, 67%), typically at around 6,500 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2011 Heartland Graystone problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires2 · ~6,500 mi
Structure1 · ~14,000 mi
Wheels1 · ~6,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires267%6,500——
Structure133%14,000——
Wheels133%6,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

2011 Heartland Graystone recalls (2)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V750000 · 19,615 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Powerking towmax tire distributed by dynamic tire corp blew out and tore up the passenger side of the 5ver. The other three tires were examined at a tire shop and found to be defective also, broken beads. Sent back to dynamic for inspection, of course they determined i was either overloaded or the…

Wheels · received Oct 19, 2013 · NHTSA complaint 10548560

Tl* the contact owns a 2011 heartland graystone rv. The contact stated that he noticed a weak area in the frame. The vehicle was taken to an independent mechanic for routine maintenance where the dealer confirmed that the frame was under a massive amount of stress and would need to be replaced. The…

Structure · received Aug 7, 2013 · NHTSA complaint 10534128

Tires blew out on 5th wheel and destroyed both sides in the tire area, trim, fenders and sheet metal. Once on october 21st and one on november 25, 2012. We had defective tires. They are tomax tires made by dynamic tires in canada. ... Updated 04/11/13 *bf

Tires · received Apr 3, 2013 · NHTSA complaint 10508004

Other Heartland Graystone years

2012 Graystone →

YearComplaintsRecalls
2012 Graystone01
201132

See all Heartland Graystone problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2011 Heartland Graystone?

Owners most often report tires, structure, wheels problems. The top one, tires, accounts for 2 complaints.

Was there a recall on the 2011 Heartland Graystone?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2011 Heartland Graystone a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Graystone model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.