2013 Heartland Landmark Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 20, 2014 · 1 owner complaints analyzed

Compared with other Landmark years
Not enough data 4th of 9 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2013 Heartland Landmark. That ranks 4th out of 9 Landmark model years for complaints. The most reported problem area is suspension (1 complaints, 100%), typically at around 4,800 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2013 Heartland Landmark problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension1 · ~4,800 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension1100%4,800——

One complaint can list several problem areas, so shares can add up to more than 100%.

2013 Heartland Landmark recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailerMar 18, 2014 · NHTSA campaign 14V128000 · 417 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

Fix: Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.

EquipmentMay 7, 2013 · NHTSA campaign 13V181000 · 890 vehicles

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

After checking tires both axle shock absorbers on the driver side were found to not be attached to the frame and in use one was free and bent towards the tire. We were fortunate in that the bent shock absorber resulting from lack of retention to the vehicle frame was on the rear axle and the…

Suspension · received Sep 20, 2013 · NHTSA complaint 10544662

Other Heartland Landmark years

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See all Heartland Landmark problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2013 Heartland Landmark?

Owners most often report suspension problems. The top one, suspension, accounts for 1 complaint.

Was there a recall on the 2013 Heartland Landmark?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2013 Heartland Landmark a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Landmark model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.