2013 Heartland Sundance Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 30, 2015 · 3 owner complaints analyzed

Compared with other Sundance years
Not enough data 1st of 19 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2013 Heartland Sundance. That is the most of any Sundance model year in the database (19 years). The most reported problem area is tires (2 complaints, 67%), typically at around 6,000 miles. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2013 Heartland Sundance problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Tires2 · ~6,000 mi
Wheels1 · ~7,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Tires267%6,000——
Wheels133%7,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 2 complaints
2013: 1201312014: 220142

n = 3 complaints · Source: NHTSA

2013 Heartland Sundance recalls (3)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 30, 2015 · NHTSA campaign 15V482000 · 1,680 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Suspension:rear:axle:non-powered axle assemblyMay 9, 2013 · NHTSA campaign 13V186000 · 55 vehicles

Problem: Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.

Risk: Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.

Fix: Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "[email protected]," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.

EquipmentMay 7, 2013 · NHTSA campaign 13V181000 · 890 vehicles

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tire failure on three power king tow max str 235/80/r16 in one day. Towing 2013 heartland 3000 ck sundance @ lovelock nevada, one tire blew and damaged side panel drivers side, other driver side tire had a bubble starting and third had bubble. *tr

Tires · received Sep 2, 2014 · NHTSA complaint 10630012

With only 7000 miles on tow max trailer tires, st235/80r-16/10 highway bw, right front tire on front axle separated with almost all of the remaining tread gone. New tire put on - we paid $100 - rebated $70 from tire company. On 1/23/14, only 3000 miles later, noticed left front tire, same axle…

Wheels · received Feb 12, 2014 · NHTSA complaint 10564042

Tl* the contact owns a 2013 heartland sundance fifth wheel trailer. The contact stated that the vehicle was equipped with power king towmax tires, size: 235/80/16 (n/a). The contact stated that while driving approximately 60 mph, the front passenger's side tire exploded. In addition, the rear…

Tires · received Aug 23, 2013 · NHTSA complaint 10536875

Other Heartland Sundance years

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See all Heartland Sundance problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2013 Heartland Sundance?

Owners most often report tires, wheels problems. The top one, tires, accounts for 2 complaints.

Was there a recall on the 2013 Heartland Sundance?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2013 Heartland Sundance a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sundance model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.