2019 Heartland Trail Runner Problems, Complaints & Recalls
- Compared with other Trail Runner years
- Not enough data 1st of 15 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2019 Heartland Trail Runner. That is the most of any Trail Runner model year in the database (15 years). The most reported problem area is structure (2 complaints, 50%), typically at around 16 miles. There are 4 safety recalls covering this model year.
- 4owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Heartland Trail Runner problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 2 | 50% | 16 | — | — |
| Equipment | 1 | 25% | — | — | — |
| Suspension | 1 | 25% | 4,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Heartland Trail Runner recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment:recreational vehicle/trailer:lpg systems
Problem: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:other:labels
Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.
Fix: Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.45.
Tires
Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.
Risk: Tires with an insufficient Load Range may fail, increasing the risk of crash.
Fix: Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.46.
Suspension:rear:axle:non-powered axle assembly
Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas…
The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
One of the spring shackles has ripped away from the frame. In fact, the frame tore, the weld is intact. I am attempting to include photos. Thank you for your kind attention to this matter.*dt*jb
The roof on the vehicle started to peel off the roof. It is like a thick fabric cover that began to tear off the top. We had to stop and tape it with gorilla tape. I belong to a terry classic group on facebook after posting what happened, i learned that this has happened to over 100 units that…
Other Heartland Trail Runner years
← 2018 Trail Runner · 2020 Trail Runner →
See all Heartland Trail Runner problems by year, every Heartland model, or the VIN decoder.
Similar Heartland models
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Frequently asked questions
What are the most common problems with the 2019 Heartland Trail Runner?
Owners most often report structure, equipment, suspension problems. The top one, structure, accounts for 2 complaints.
Was there a recall on the 2019 Heartland Trail Runner?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Heartland Trail Runner a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Trail Runner model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.