2020 Honda Insight Problems, Complaints & Recalls
- Compared with other Insight years
- More complaints than other years 7th of 16 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 31 complaints with NHTSA about the 2020 Honda Insight. That ranks 7th out of 16 Insight model years for complaints. The most reported problem area is forward collision avoidance (12 complaints, 39%), typically at around 12,000 miles. Complaints mention 3 crashes, 2 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 31owner complaints
- 6safety recalls
- 3NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Honda Insight problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 12 | 39% | 12,000 | — | — |
| Electrical System | 7 | 23% | 13,400 | — | — |
| Power Train | 5 | 16% | 8,800 | — | — |
| Engine | 4 | 13% | 8,800 | — | — |
| Service Brakes | 3 | 10% | 33,000 | — | — |
| Structure | 3 | 10% | 100 | — | — |
| Unknown or Other | 3 | 10% | 3,500 | — | — |
| Steering | 2 | 6% | 6,000 | — | — |
| Vehicle Speed Control | 2 | 6% | 1,533 | — | — |
| Air Bags | 1 | 3% | — | — | — |
| Back Over Prevention | 1 | 3% | 3,126 | — | — |
| Fuel/propulsion System | 1 | 3% | — | — | — |
| Fuel System, Gasoline | 1 | 3% | 49,000 | — | — |
| Service Brakes, Hydraulic | 1 | 3% | 18,000 | — | — |
| Suspension | 1 | 3% | — | — | — |
| Visibility/wiper | 1 | 3% | 3,126 | — | — |
| Wheels | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Honda Insight recalls (6)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification:front passenger
Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Fuel system, gasoline:delivery:fuel pump
Problem: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Fuel system, gasoline:delivery:fuel pump
Problem: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Electrical system:propulsion system:charging:module:software; electrical system:propulsion system:dc/dc converter; electrical system:12v/24v/48v battery
Problem: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Electrical system:body control module:software; back over prevention: sensing system: camera; visibility/wiper; visibility:defroster/defogger/hvac system; visibility:power window devices and controls; exterior lighting
Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
Fix: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Fuel system, gasoline:delivery:fuel pump
Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Inadvertent Automatic Emergency Braking (EA25002) — opened Jan 17, 2025, still open.
- Inadvertent Automatic Emergency Braking (PE24008) — opened Mar 7, 2024, closed Jan 17, 2025.
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasnât sure what to do but…
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you…
At approximately 148,000 miles the steering would have an intermittent notchy, or sticky, feeling while driving straight. While driving straight at cruising speed, I noticed that the resistance on the left side of the steering wheel was greater than the right side, then the resistance would…
Battery keeps draining. On my 3rd battery and believe thereâs a defect in the DC/DC converter (earlier recall - K9E). This has caused issues being stranded in the cold.
This 2020 Honda Insight performed âphantom brakingâ of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This…
Other Honda Insight years
← 2019 Insight · 2021 Insight →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Insight | 33 | 3 |
| 2021 Insight | 25 | 3 |
| 2020 | 31 | 6 |
| 2019 Insight | 98 | 8 |
| 2014 Insight | 5 | 3 |
| 2013 Insight | 45 | 6 |
| 2012 Insight | 59 | 8 |
| 2011 Insight | 41 | 10 |
| 2010 Insight | 119 | 10 |
| 2006 Insight | 2 | 1 |
| 2005 Insight | 2 | 0 |
| 2004 Insight | 2 | 0 |
| 2003 Insight | 3 | 0 |
| 2002 Insight | 12 | 1 |
| 2001 Insight | 15 | 2 |
| 2000 Insight | 24 | 1 |
See all Honda Insight problems by year, every Honda model, or the Honda VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Honda Insight?
Owners most often report forward collision avoidance, electrical system, power train problems. The top one, forward collision avoidance, accounts for 12 complaints.
Was there a recall on the 2020 Honda Insight?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Honda Insight a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Insight model years, the 2020 has more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.