Honda Prologue Electrical System Problems
Owners have filed 201 complaints with NHTSA about electrical system problems on the Honda Prologue across 3 model years. The 2024 model year has the most (169). The words owners use most often: “high voltage” (40% of reports).
- 201electrical system complaints
- —median miles at failure
- 3mention a crash
- 4mention an injury
- 1related recalls
- 39%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- High voltage: mentioned in 80 of 201 complaints (40%)
- Service soon: mentioned in 24 of 201 complaints (12%)
- Reduced acceleration: mentioned in 21 of 201 complaints (10%)
- Both screens: mentioned in 13 of 201 complaints (6%)
At what mileage do electrical system problems happen?
Based on 13 complaints that reported the odometer reading.
How serious are the reports?
Of 201 complaints, 3 mention a crash, 1 a fire, 4 an injury.
Honda Prologue electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Prologue | 1 | 8% | — |
| 2025 Prologue | 31 | 20% | 1,000 |
| 2024 Prologue | 169 | 20% | 11,198 |
When owners reported it
Related recalls (1)
Electrical system: instrument cluster/panel; back over prevention:software
Model years: 2024
Problem: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Fix: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The center display and instrument cluster on my 2024 Honda Prologue fail intermittently while driving. When the instrument cluster drops out, I lose the speedometer and driver information display. When the center display fails, the backup camera image is unavailable, along with audio and climate…
On the morning of October 6, 2026, approximately 0500 PST, the vehicle displayed a "Service High Voltage System" warning on startup and the estimated range display went blank ("-- mi"). The high-voltage battery system was not delivering power. This appears to be the same defect reported by multiple…
I have been calling Honda of Temecula, Ca since February of this year. I have been calling them monthly to fix my recalls and their response is " I have one to and we do not have the parts and software for the vehicle." I lease this vehicle and still have until December 2027. A recall should be…
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS…
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage…
Frequently asked questions
Do all Honda Prologues have electrical system problems?
No. NHTSA has 201 owner complaints about electrical system for the Honda Prologue. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Honda Prologue electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about electrical system problems on the Honda Prologue?
The most frequent phrase is “high voltage”, in 80 of 201 complaints, followed by “service soon” (24).
Other Honda Prologue problems
- Steering problems (303)
- Suspension problems (239)
- Power Train problems (184)
- Forward Collision Avoidance problems (155)
See all Honda Prologue problems.