2020 Hyundai Palisade Suspension Problems
Owners have filed 61 complaints with NHTSA about suspension problems on the 2020 Hyundai Palisade, 11% of all complaints for this model year. Half of the reports with a mileage happened before 2,539 miles. The words owners use most often: “rear shocks” (31% of reports).
- 61suspension complaints
- 2,539median miles at failure
- 0mention a crash
- 0mention an injury
- 0related recalls
- 13%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear shocks: mentioned in 19 of 61 complaints (31%)
- Self leveling: mentioned in 13 of 61 complaints (21%)
- Shock absorbers: mentioned in 8 of 61 complaints (13%)
- Clunking noise: mentioned in 5 of 61 complaints (8%)
At what mileage do suspension problems happen?
Based on 4 complaints that reported the odometer reading.
How serious are the reports?
None of the 61 complaints report a crash, fire or injury.
Hyundai Palisade suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Palisade | 14 | 6% | 20,656 |
| 2024 Palisade | 22 | 6% | 1,000 |
| 2023 Palisade | 27 | 7% | 18,000 |
| 2022 Palisade | 19 | 6% | — |
| 2021 Palisade | 31 | 7% | 150 |
| 2020 Palisade | 61 | 11% | 2,539 |
When owners reported it
Related recalls (0)
No safety recall lists suspension for the 2020 Hyundai Palisade. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an…
I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? Iâm starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the…
When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.

Frequently asked questions
Do all 2020 Hyundai Palisades have suspension problems?
No. NHTSA has 61 owner complaints about suspension for the 2020 Hyundai Palisade (11% of the 541 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2020 Hyundai Palisade suspension?
No recall currently lists suspension for this vehicle.
At what mileage do suspension problems start?
The median reported mileage is 2,539 miles: half of the reports with a mileage came before that.
What do owners say about suspension problems on the 2020 Hyundai Palisade?
The most frequent phrase is “rear shocks”, in 19 of 61 complaints, followed by “self leveling” (13).
Other 2020 Hyundai Palisade problems
- Engine problems (133)
- Visibility/wiper problems (115)
- Seat Belts problems (51)
See all 2020 Hyundai Palisade problems or suspension problems across all Palisade years.