2020 Hyundai Palisade Suspension Problems

Source: NHTSA · Updated Oct 14, 2026 · 61 complaints analyzed

Owners have filed 61 complaints with NHTSA about suspension problems on the 2020 Hyundai Palisade, 11% of all complaints for this model year. Half of the reports with a mileage happened before 2,539 miles. The words owners use most often: “rear shocks” (31% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear shocks: mentioned in 19 of 61 complaints (31%)
  • Self leveling: mentioned in 13 of 61 complaints (21%)
  • Shock absorbers: mentioned in 8 of 61 complaints (13%)
  • Clunking noise: mentioned in 5 of 61 complaints (8%)

At what mileage do suspension problems happen?

Based on 4 complaints that reported the odometer reading.

Under 10k miles3 · 75%
10k–25k miles1 · 25%
25k–50k miles0 · 0%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

None of the 61 complaints report a crash, fire or injury.

Hyundai Palisade suspension complaints by model year

Peak: 2020, with 61 complaints
2020: 612020612021: 312021312022: 192022192023: 272023272024: 222024222025: 14202514

n = 174 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2025 Palisade146%20,656
2024 Palisade226%1,000
2023 Palisade277%18,000
2022 Palisade196%—
2021 Palisade317%150
2020 Palisade6111%2,539

When owners reported it

Peak: 2025, with 30 complaints
2019: 1201912020: 2202022022: 3202232023: 7202372024: 122024122025: 302025302026: 620266

n = 61 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists suspension for the 2020 Hyundai Palisade. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an…

Received Sep 28, 2026 · NHTSA complaint 11767357

I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the…

Received Jun 4, 2026 · NHTSA complaint 11742108

When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.

Received Apr 12, 2026 · NHTSA complaint 11730653
Hyundai Palisade
2025 Hyundai Palisade Calligraphy Hybrid in Harris Park, NSW. Representative photo; appearance varies by model year. Photo: LuvsMG481, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Hyundai Palisades have suspension problems?

No. NHTSA has 61 owner complaints about suspension for the 2020 Hyundai Palisade (11% of the 541 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Hyundai Palisade suspension?

No recall currently lists suspension for this vehicle.

At what mileage do suspension problems start?

The median reported mileage is 2,539 miles: half of the reports with a mileage came before that.

What do owners say about suspension problems on the 2020 Hyundai Palisade?

The most frequent phrase is “rear shocks”, in 19 of 61 complaints, followed by “self leveling” (13).

Other 2020 Hyundai Palisade problems

See all 2020 Hyundai Palisade problems or suspension problems across all Palisade years.