2012 Ic Bus BE Problems, Complaints & Recalls

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE school buses manufactured November 3, 2009, to February 26, 2015, and 2012-2015 IC Bus BE school buses manufactured August 2, 2010, to September 15, 2014. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Fix: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16510.

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE transit buses manufactured July 1, 2010, to February 4, 2015, and one IC Bus BE transit bus manufactured on November 2, 2010. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Fix: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16511.

Problem: Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.

Problem: Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 222, "School Bus Passenger Seating and Crash Protection."

Risk: In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.

Fix: Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 13512.

Problem: Navistar is recalling certain model year 2012 and 2013 ic ce, re, and be school buses manufactured from april 1, 2011, through march 31, 2012, equipped with prolo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Risk: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Fix: Navistar will notify owners. Specialty manufacturing, inc. (smi) will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 3, 2012. Owners may contact navistar at 1-260-461-1890 or smi at 1-800-951-7867.

Problem: Navistar is recalling certain model year 2011-2012 ic bus be and ce and certain model year 2012 re school buses manufactured from april 8, 2010 through july 1, 2011, equipped with c. E. White seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Thus, these seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."

Risk: If the seat cushion is not securely latched to the seat structure, the seat could become dislodged, increasing the risk of injury to the vehicle occupants.

Fix: Navistar will notify owners, and dealers will repair the seats free of charge. Owners may contact navistar at 260-461-1890.

Problem: Navistar is recalling certain model year 2007-2012 ic ce and be school buses manufactured from june 27, 2006, through march 23, 2011, equipped with a maxxforce 7 engine feature code 12nth, 12ntd, 12nte, 12ntg, 12vyy, or 12627 and alternator feature code 0008ggr, 0008ggm, 0008gwx, or 0008gel. The positive alternator cable may rub on the engine control module mounting bracket, possibly chafing its insulation and causing an electrical short.

Risk: An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.

Fix: Navistar will notify owners, and dealers will inspect and replace, if necessary, the alternator cable and the installation of the tie straps to route the alternator cable away from the engine control module mounting bracket. Repairs will be performed free of charge. The safety recall began on september 27, 2011. Owners may contact navistar at 1-800-448-7825.

Problem: Navistar is recalling certain model year 2007-2012 ic ce and be commercial buses manufactured from june 27, 2006, through march 23, 2011, equipped with a maxxforce 7 engine feature code 12nth, 12ntd, 12nte, 12ntg, 12vyy, or 12627 and alternator feature code 0008ggr, 0008ggm, 0008gwx, or 0008gel. The positive alternator cable may rub on the engine control module mounting bracket, possibly chafing its insulation and causing an electrical short.

Risk: An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.

Fix: Navistar will notify owners and dealers will inspect and replace, if necessary, the alternator cable. Tie straps will be installed to route the alternator cable away from the engine control module mounting bracket. These repairs will be performed free of charge. The safety recall began on september 27, 2011. Owners may contact navistar at 1-800-448-7825.

Problem: Navistar is recalling certain model year 2008 through 2012 ic be, ce, and fe school buses manufactured from november 1, 2006, through may 2, 2011. The reflective tape for the rear exit door may not have been totally completed. Accordingly, the buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Risk: This noncompliance may reduce conspicuity of the rear door, reducing the ability of emergency personnel to identify and gain access to the rear exit during an emergency, possibly increasing the occupant's risk of personal injury or death during an emergency.

Fix: Navistar will notify owners and dealers will inspect the buses and add reflective tape if necessary. The safety recall began on august 3, 2011. Owners may contact navistar at 1-800-448-7825.

Problem: Navistar is recalling certain model year 2011 and 2012 ic ce and be school buses manufactured from may 27, 2010, through march 8, 2011, equipped with maxxforce 7 engines. A cap on the return fuel valve may fall off, allowing air to be drawn into the fuel system, possibly resulting in engine hard start, no start, or stall conditions.

Risk: Engine stall on the roadway increases the risk of a vehicle crash.

Fix: Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. The safety recall is expected to begin on or about august 12, 2011. Owners may contact navistar at 1-800-448-7825.

Problem: Navistar is recalling certain model year 2011-2012 ic ac, be, ce, hc and international 4300, and terrastar commercial trucks manufactured from february 25, 2010, through april 4, 2011, and equipped with a maxxforce 7 engine. A cap on the return fuel valve may fall off allowing air to be drawn into the fuel system possibly resulting in engine hard start, no start, or stall conditions.

Risk: Engine stall on the roadway increases the risk of a vehicle crash.

Fix: Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. The safety recall began on july 18, 2011. Owners may contact navistar at 1-800-448-7825.