2014 Ic Bus Casb Problems, Complaints & Recalls

Problem: Navistar, Inc. (Navistar) is recalling certain 2014 IC Bus CE, 2019 IC Bus CE, and 2022 IC Bus CE school buses. These buses are not equipped with enough emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: A lack of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Fix: Dealers will install two additional emergency exit windows, free of charge. Owner notification letters were mailed on August 6, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21506.

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE school buses manufactured November 3, 2009, to February 26, 2015, and 2012-2015 IC Bus BE school buses manufactured August 2, 2010, to September 15, 2014. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Fix: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16510.

Problem: Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.

Problem: Navistar, Inc. is recalling certain model year 2012-2014 model year CE school buses manufactured December 31, 2010, through November 6, 2012, and equipped with Eaton-brand hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Risk: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

Fix: Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.

Problem: Navistar, Inc. is recalling certain model year 2014 IC Bus AE, BE and RE and model year 2014-2015 IC Bus CE school buses manufactured August 08, 2013, through November 14, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: Navistar will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on February 26, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's numbers for this campaign are 13519 and 13520.

Problem: Navistar is recalling certain model year 2013-2014 IC Bus CE and 2013 IC Bus RE school buses, manufactured August 20, 2012, through September 4, 2012. The school bus restraining barriers may have an insufficient weld at the base of the barrier frame that does not comply with the requirement of Federal Motor Vehicle Safety Standard (FMVSS), No. 222, "School Bus Passenger Seating and Crash Protection."

Risk: The barriers may fail to restrain occupants from flying forward during crashes and sudden driving maneuvers, increasing the risk of injury.

Fix: Navistar will notify owners, and dealers will replace the affected barrier frames. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13513.

Problem: Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 222, "School Bus Passenger Seating and Crash Protection."

Risk: In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.

Fix: Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 13512.