2012 Infiniti M35 Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 24, 2024 · 3 owner complaints analyzed

Compared with other M35 Hybrid years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2012 Infiniti M35 Hybrid. That is the most of any M35 Hybrid model year in the database (3 years). The most reported problem area is fuel/propulsion system (1 complaints, 33%), typically at around 58,000 miles. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2012 Infiniti M35 Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel/propulsion System1 · ~58,000 mi
Service Brakes1 · ~220,000 mi
Visibility/wiper1 · ~160,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel/propulsion System133%58,000——
Service Brakes133%220,000——
Visibility/wiper133%160,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 1 complaints
2016: 1201612019: 1201912020: 120201

n = 3 complaints · Source: NHTSA

2012 Infiniti M35 Hybrid recalls (3)

Tap a recall to see the problem, the risk and the fix.

Power train:driveline:driveshaftJun 21, 2024 · NHTSA campaign 24V470000 · 7,222 vehicles

Problem: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Power train:driveline:driveshaftDec 7, 2020 · NHTSA campaign 20V755000 · 2,708 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.

Risk: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

Fix: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

Hybrid propulsion systemJul 12, 2016 · NHTSA campaign 16V527000 · 1,140 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2013 Infiniti M35 Hybrid vehicles manufactured March 23, 2010, to September 9, 2013. A system overheat condition may cause the hybrid powertrain control module to shut off the engine.

Risk: If the engine shuts off while driving, there is an increased risk of a crash.

Fix: Nissan will notify owners, and dealers will reprogram the hybrid control module, automatic transmission control unit, and inverter software, free of charge. The recall began on August 15, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

It all started with a small vibration that felt like a wheel needing balancing. This system happen intermittently and for short durations over the course of a couple of weeks. Then the vibration started to happen more often, for longer periods of time and with more intensity such to become a…

Service Brakes · received Nov 24, 2020 · NHTSA complaint 11376169

On march 4, 2019 while driving through jefferson city doing approximately 40 mph i heard and felt a loud explosion. I pulled over to inspect the car only to find my sunroof had exploded. A large hole was in the sunroof with glass debris on the oof. Luckily the explosion was outward and not inward…

Visibility/wiper · received Mar 4, 2019 · NHTSA complaint 11184177

My car was issued a recall number 16v-527 in july. After my car was towed to the dealer after it suddenly stopped while driving on the fwy due to the hybrid system. The dealer said that they could not complete the recall work due to the lack of parts, even though the recall appears to relate…

Fuel/propulsion System · received Sep 13, 2016 · NHTSA complaint 10906255

Other Infiniti M35 Hybrid years

2013 M35 Hybrid →

YearComplaintsRecalls
2014 M35 Hybrid01
2013 M35 Hybrid14
201233

See all Infiniti M35 Hybrid problems by year, every Infiniti model, or the Infiniti VIN decoder.

Similar Infiniti models

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Frequently asked questions

What are the most common problems with the 2012 Infiniti M35 Hybrid?

Owners most often report fuel/propulsion system, service brakes, visibility/wiper problems. The top one, fuel/propulsion system, accounts for 1 complaint.

Was there a recall on the 2012 Infiniti M35 Hybrid?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2012 Infiniti M35 Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other M35 Hybrid model years, the 2012 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.