2014 Infiniti Q50 Hybrid Problems, Complaints & Recalls
- Compared with other Q50 Hybrid years
- Not enough data 1st of 5 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 20 complaints with NHTSA about the 2014 Infiniti Q50 Hybrid. That is the most of any Q50 Hybrid model year in the database (5 years). The most reported problem area is steering (7 complaints, 35%), typically at around 21,600 miles. Complaints mention 3 crashes. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 20owner complaints
- 5safety recalls
- 2NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Infiniti Q50 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 7 | 35% | 21,600 | — | — |
| Electrical System | 5 | 25% | 7,700 | — | — |
| Engine | 4 | 20% | 2,250 | — | — |
| Service Brakes | 3 | 15% | 60,000 | — | — |
| Air Bags | 2 | 10% | 1,510 | — | — |
| Fuel/propulsion System | 2 | 10% | 1,325 | — | — |
| Vehicle Speed Control | 2 | 10% | 23,750 | — | — |
| Engine and Engine Cooling | 1 | 5% | 950 | — | — |
| Forward Collision Avoidance | 1 | 5% | 61,500 | — | — |
| Hybrid Propulsion System | 1 | 5% | 139,362 | — | — |
| Unknown or Other | 1 | 5% | 2,900 | — | — |
| Wheels | 1 | 5% | 25,715 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Infiniti Q50 Hybrid recalls (5)
Tap a recall to see the problem, the risk and the fix.
Steering:automated/adaptive steering; steering:electric power assist system
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Air bags:sensor:occupant classification
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Hybrid propulsion system
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk: The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Power train:automatic transmission
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Risk: The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
Vehicle speed control:accelerator pedal; engine and engine cooling:engine
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Risk: The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Occupant Classification System Failure (RQ15001) — opened Mar 18, 2015, closed Sep 1, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering…
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken…
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed…
On a usual morning on my way to work in nh driving my q50 hybrid sport and aprox. 2 miles from getting off the 93 interstate my car suddendly pull me from the left lane to the right one! So hard, i could not control it and ended up hitting the concrete fence on the rest lane. The crash was so bad…
Not respond steering system
Other Infiniti Q50 Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2018 Q50 Hybrid | 0 | 0 |
| 2017 Q50 Hybrid | 0 | 1 |
| 2016 Q50 Hybrid | 0 | 2 |
| 2015 Q50 Hybrid | 4 | 2 |
| 2014 | 20 | 5 |
See all Infiniti Q50 Hybrid problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2014 Infiniti Q50 Hybrid?
Owners most often report steering, electrical system, engine problems. The top one, steering, accounts for 7 complaints.
Was there a recall on the 2014 Infiniti Q50 Hybrid?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Infiniti Q50 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q50 Hybrid model years, the 2014 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.