2000 Infiniti QX4 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 9, 2023 · 28 owner complaints analyzed

Compared with other QX4 years
About as many complaints as other years 6th of 9 for complaints
NHTSA crash rating
Not rated

Owners have filed 28 complaints with NHTSA about the 2000 Infiniti QX4. That ranks 6th out of 9 QX4 model years for complaints. The most reported problem area is structure (10 complaints, 36%), typically at around 195,583 miles. Complaints mention 1 crash, 1 fire, 2 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2000 Infiniti QX4 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure10 · ~195,583 mi
Suspension9 · ~174,185 mi
Steering5 · ~156,000 mi
Electrical System3 · ~87,500 mi
Fuel/propulsion System3 · ~183,000 mi
Unknown or Other3 · ~174,185 mi
Air Bags2 · ~195,000 mi
Fuel System, Gasoline2 · ~99,000 mi
Engine and Engine Cooling1
Equipment1 · ~160,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure1036%195,583——
Suspension932%174,185——
Steering518%156,000——
Electrical System311%87,500——
Fuel/propulsion System311%183,000——
Unknown or Other311%174,185——
Air Bags27%195,000——
Fuel System, Gasoline27%99,000——
Engine and Engine Cooling14%———
Equipment14%160,000——
Vehicle Speed Control14%198,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 8 complaints
2001: 1200112003: 1200312004: 1200412008: 2200822009: 1200912010: 1201012011: 6201162012: 1201212013: 1201312015: 8201582016: 2201622018: 1201812019: 1201912023: 120231

n = 28 complaints · Source: NHTSA

2000 Infiniti QX4 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Suspension:front; steering:columnApr 20, 2011 · NHTSA campaign 11V244000 · 195,991 vehicles

Problem: Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles.

Risk: The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.

Fix: Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. An interim notification letter was sent out in may 2011. The second notice was mailed on july 25, 2011. Owners may contact nissan at 1-800-647-7261.

Fuel system, gasoline:storage:tank assembly:filler pipe and capSep 18, 2007 · NHTSA campaign 07V435000 · 372,250 vehicles

Problem: On certain vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, tennessee, vermont, virginia, west virginia , wisconsin and the district of columbia, during the coating process of the fuel filler tube assembly, an insufficient amount of coating may have been applied at the lower mounting bracket. This could result in an opening in the coating which can allow water to enter and make contact with the bare metal of the tube.

Risk: This may result in surface rust but not perforation of the tube. However, in those areas of the country which use heavy concentrations of road salt in the winter, if a mixture of snow/water and salt makes contact with the bare metal, corrosion may occur to a degree which results in perforation of the tube. In this case fuel leakage may occur when filling the tank. Fuel leakage, in the presence of an ignition source, could result in a fire.

Fix: Dealers will replace the fuel filler tube assembly with a new one with an improved coating process. The recall began on november 26, 2007. Owners may contact nissan at 1-800-647-7261.

Electrical system:ignitionDec 5, 2000 · NHTSA campaign 00V410000 · 9,200 vehicles

Problem: Vehicle description: passenger vehicles. These vehicles may have an ignition lock assembly with improperly seated key cylinder cap connector pins. Vibration can cause the connecting pins to loosen and/or fall out allowing the key cylinder cap to disengage from the key cylinder.

Risk: If this occurs, the steering wheel lock rod can move, which could lock the steering wheel, increasing the risk of a crash.

Fix: Dealers will inspect the ignition lock assembly and assemblies with loose or missing end cap connector pins will be replaced. A ring clip will be installed on all others to prevent loosening of the pins.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Frame/Body Structure Corrosion (PE11004) — opened Jan 28, 2011, closed Jun 30, 2011, led to recall 11V244000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the struts completely rust away. I'm concerned for my safety or the safety of my family…

Structure · received Mar 9, 2023 · NHTSA complaint 11510929

Tl* the contact owns a 2000 infiniti qx4. The contact stated that the vehicle's frame was completely rusted and the fuel tank did not indicate when it was at full capacity. As a result, fuel would overflow. The rust failure was remedied in 2012. The vehicle was taken to infiniti of northern…

Structure · received Aug 9, 2019 · NHTSA complaint 11242866

Riding with a co worker coming from breakfast on veterans parkway,1st default was front axle,2nd default airbags didn't deployed,so i'm telling the driver to slow down cause of the axle he refuses and hit the guard rail doing 70mph hit 3 times before started rolling off guard rail.was hospitalized

Air Bags · received Jan 12, 2018 · NHTSA complaint 11062322

Tl* the contact owns a 2000 infiniti qx4. The contact stated that corrosion of the strut tower housing caused the power steering column to fracture. The vehicle was taken to the dealer where it was diagnosed that the steering column was fractured. The vehicle was not repaired. The failure mileage…

Suspension · received Oct 4, 2016 · NHTSA complaint 10913793

Serious corrosion on the frame. The passenger side of the vehicle where the control arm attaches to the frame is completely rusted out just beyond the strut mount recall location. The dealership deemed it not able to be fixed and was told by both the dealership and consumer affairs that its not…

Structure · received Oct 3, 2016 · NHTSA complaint 10911358

Other Infiniti QX4 years

← 1999 QX4 · 2001 QX4 →

YearComplaintsRecalls
2006 QX410
2004 QX410
2003 QX4203
2002 QX4375
2001 QX4734
2000283
1999 QX4432
1998 QX4292
1997 QX4452

See all Infiniti QX4 problems by year, every Infiniti model, or the Infiniti VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Infiniti QX4?

Owners most often report structure, suspension, steering problems. The top one, structure, accounts for 10 complaints.

Was there a recall on the 2000 Infiniti QX4?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Infiniti QX4 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX4 model years, the 2000 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.