2020 Infiniti QX50 Problems, Complaints & Recalls
- Compared with other QX50 years
- Far more complaints than other years 3rd of 11 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 33 complaints with NHTSA about the 2020 Infiniti QX50. That ranks 3rd out of 11 QX50 model years for complaints. The most reported problem area is engine (18 complaints, 55%), typically at around 56,650 miles. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 33owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Infiniti QX50 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 18 | 55% | 56,650 | — | — |
| Forward Collision Avoidance | 7 | 21% | 30,000 | — | — |
| Electrical System | 4 | 12% | 1,785 | — | — |
| Engine and Engine Cooling | 4 | 12% | 51,000 | — | — |
| Power Train | 4 | 12% | — | — | — |
| Unknown or Other | 3 | 9% | 2,000 | — | — |
| Service Brakes | 2 | 6% | — | — | — |
| Back Over Prevention | 1 | 3% | 1,569 | — | — |
| Fuel/propulsion System | 1 | 3% | 5,300 | — | — |
| Lane Departure | 1 | 3% | — | — | — |
| Vehicle Speed Control | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Infiniti QX50 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:engine:hard parts internal/mechanical
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Fix: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Equipment:other:labels; tires
Problem: Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Fix: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Complete loss of motive power due to engine failure (PE23023) — opened Dec 13, 2023, closed Jul 18, 2025, led to recall 25V437.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
We received the federal recall information and took the vehicle to the nearest Infiniti dealer (96 miles away) on 9/2/26. Diagnostics were performed and were told that the car "passed" the inspection. Two days later, the engine demonstrated complete failure. We had to have the vehicle towed to a…
Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall…
The contact owns a 2020 Infiniti QX50. The contact stated that while driving 75 MPH, the check engine warning light illuminated, and the RPM became elevated. The vehicle was taken to the dealer, where an unknown recall repair was performed. The contact stated that the engine was replaced. The…
I am a [XXX] woman who purchased my first vehicle on December 6, 2024, with 43,000 miles. I have driven fewer than 20,000 miles since purchase, and the vehicle currently has approximately 62,000 miles. Until January 19, 2026, I experienced no issues. I have properly maintained the vehicle and…
The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA Campaign: 25V437000 (Engine and Engine Cooling) however, other failures occurred. The contact stated that after the vehicle was dropped off by the local dealer, the front passengerâs side tire…
Other Infiniti QX50 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 QX50 | 1 | 0 |
| 2024 QX50 | 4 | 1 |
| 2023 QX50 | 4 | 1 |
| 2022 QX50 | 16 | 2 |
| 2021 QX50 | 41 | 2 |
| 2020 | 33 | 2 |
| 2019 QX50 | 145 | 3 |
| 2017 QX50 | 13 | 0 |
| 2016 QX50 | 19 | 0 |
| 2015 QX50 | 3 | 0 |
| 2014 QX50 | 2 | 0 |
See all Infiniti QX50 problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2020 Infiniti QX50?
Owners most often report engine, forward collision avoidance, electrical system problems. The top one, engine, accounts for 18 complaints.
Was there a recall on the 2020 Infiniti QX50?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Infiniti QX50 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX50 model years, the 2020 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.