2014 Infiniti QX60 Hybrid Problems, Complaints & Recalls
- Compared with other QX60 Hybrid years
- Not enough data 1st of 4 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 31 complaints with NHTSA about the 2014 Infiniti QX60 Hybrid. That is the most of any QX60 Hybrid model year in the database (4 years). The most reported problem area is power train (19 complaints, 61%), typically at around 42,325 miles. Complaints mention 1 crash. There are 4 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 31owner complaints
- 4safety recalls
- 2NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Infiniti QX60 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 19 | 61% | 42,325 | — | — |
| Engine and Engine Cooling | 5 | 16% | 100,350 | — | — |
| Engine | 4 | 13% | 80,000 | — | — |
| Hybrid Propulsion System | 4 | 13% | 100,350 | — | — |
| Electrical System | 3 | 10% | 9,000 | — | — |
| Unknown or Other | 3 | 10% | 21,000 | — | — |
| Vehicle Speed Control | 3 | 10% | 17,501 | — | — |
| Electronic Stability Control (esc) | 2 | 6% | 21,900 | — | — |
| Visibility | 2 | 6% | 27,005 | — | — |
| Air Bags | 1 | 3% | 4,300 | — | — |
| Equipment Adaptive/mobility | 1 | 3% | 600 | — | — |
| Exterior Lighting | 1 | 3% | 101,966 | — | — |
| Fuel/propulsion System | 1 | 3% | — | — | — |
| Seat Belts | 1 | 3% | 600 | — | — |
| Structure | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Infiniti QX60 Hybrid recalls (4)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:engine:engine control module (ecu/ecm):software; hybrid propulsion system
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Air bags:sensor:occupant classification
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Air bags:sensor:occupant classification; air bags:frontal
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Structure:body:hood:hinge and attachments
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
- Occupant Classification System Failure (RQ15001) — opened Mar 18, 2015, closed Sep 1, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and HEV warning lights illuminated. The contact stated the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with a leaking seal…
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the…
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving occasionally and making a left or right turn, the wheels became stuck. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic coupler assembly needed to be…
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however…
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at various speeds, the front passengerâs side low beam headlight started to dim and then became inoperable. The contact then stated that on another day, the front driverâs side low beam headlight became…
Other Infiniti QX60 Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 QX60 Hybrid | 0 | 1 |
| 2016 QX60 Hybrid | 0 | 2 |
| 2015 QX60 Hybrid | 3 | 2 |
| 2014 | 31 | 4 |
See all Infiniti QX60 Hybrid problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2014 Infiniti QX60 Hybrid?
Owners most often report power train, engine and engine cooling, engine problems. The top one, power train, accounts for 19 complaints.
Was there a recall on the 2014 Infiniti QX60 Hybrid?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Infiniti QX60 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX60 Hybrid model years, the 2014 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.