2025 Infiniti QX80 Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 16, 2026 · 8 owner complaints analyzed

Compared with other QX80 years
Not enough data 7th of 14 for complaints
NHTSA crash rating
Not rated

Owners have filed 8 complaints with NHTSA about the 2025 Infiniti QX80. That ranks 7th out of 14 QX80 model years for complaints. The most reported problem area is unknown or other (4 complaints, 50%). Complaints mention 1 crash. There are 4 safety recalls covering this model year.

Infiniti QX80
Z63型インフィニティ・QX80オートグラフをフロントから撮影。. Representative photo; appearance varies by model year. Photo: Tokumeigakarinoaoshima, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2025 Infiniti QX80 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other4
Electrical System2
Air Bags1
Forward Collision Avoidance1
Seat Belts1 · ~3,000 mi
Structure1
Suspension1
Vehicle Speed Control1
Wheels1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other450%———
Electrical System225%———
Air Bags113%———
Forward Collision Avoidance113%———
Seat Belts113%3,000——
Structure113%———
Suspension113%———
Vehicle Speed Control113%———
Wheels113%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2026, with 4 complaints
2024: 1202412025: 3202532026: 420264

n = 8 complaints · Source: NHTSA

2025 Infiniti QX80 recalls (4)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 15, 2026 · NHTSA campaign 26V455000 · 168,149 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: An overloaded vehicle can increase the risk of a crash.

Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Back over prevention:softwareNov 26, 2025 · NHTSA campaign 25V821000 · 64,085 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Back over prevention:softwareOct 3, 2024 · NHTSA campaign 24V747000 · 5,176 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Fix: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

Equipment:electrical:infotainment:software; back over preventionOct 3, 2024 · NHTSA campaign 24V748000 · 37,236 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Fix: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I experienced severe wheel instability on 3/29/2026 at around 630pm on I74 West while traveling on the highway at high speed. I was forced to perform emergency maneuvers to avoid a catastrophic collision, resulted in a terrifying near-miss incident that required an emergency tow to safety. Upon…

Wheels · received Apr 28, 2026 · NHTSA complaint 11734428

What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on…

Forward Collision Avoidance · received Apr 5, 2026 · NHTSA complaint 11729242

The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle…

Seat Belts · received Feb 27, 2026 · NHTSA complaint 11720942

While driving my Infiniti QX80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. The vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. I brought this to the dealer, but they…

Structure · received Feb 17, 2026 · NHTSA complaint 11718472

Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen…

Unknown or Other · received Oct 15, 2025 · NHTSA complaint 11693639

Other Infiniti QX80 years

← 2024 QX80 · 2026 QX80 →

See all Infiniti QX80 problems by year, every Infiniti model, or the Infiniti VIN decoder.

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Frequently asked questions

What are the most common problems with the 2025 Infiniti QX80?

Owners most often report unknown or other, electrical system, air bags problems. The top one, unknown or other, accounts for 4 complaints.

Was there a recall on the 2025 Infiniti QX80?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2025 Infiniti QX80 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX80 model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.